We know our clients are busy, so we wanted to provide ample notice that all environments must be upgraded from 10.4.x to 11.x by the end of 2024.
We have made significant progress with version 11. In addition to many new features in Controller Web, we have improved the cloud experience.
1. Simpler access without Citrix; launch your locally installed client or Excel link, authenticate, and connect.
2. Two-factor authentication and federation (with other authentication providers) through IBMid.
3. Automatic localization settings.
As part of the upgrade process, we will provision a version 11 environment at no additional cost. Your data will be restored to that environment, giving you 30 days to validate the new version before moving to 11 for production.
Open a case to reserve a time convenient to you. In the meantime, feel free to reach out to your business partner, or IBM representative with questions.