Rowena Parry at NatWest is using AI with watson to evolve the bank’s award-winning virtual assistant Cora into a “fully fledged virtual agent” that will improve customers’ access to information and education.

Why watsonx?

💬 “I’m really excited about the fact there are lots of different models within the platform and you can find the best model for your use case. And I like the fact the data is all tracked and published, because I come from a highly regulated industry so that’s really important for governance and trust.”

Watch the video to hear more insights from Rowena at IBM TechXchange Summit 2024.

https://www.linkedin.com/posts/ibm_ai-watsonx-activity-7183749107344179200-qYkw?utm_source=share&utm_medium=member_desktop