There is a lot of information on the MaaS360 product and usage, but where do you start? How do you begin getting your MaaS360 portal set up? What if you have some issues? The IBM MaaS360 Customer Success and Support teams are here to help.
Our new customer/administrator workshops cover everything you need to get started with MaaS360. And they're not just for new admins; we've also heard great reviews from seasoned admins!
MaaS360 Getting Set up (90 minutes) - See Prereqs below**
The IBM MaaS360 Support and Customer Success teams will provide instructions and demonstrations on the first-time setup of MaaS360 for Android and iOS devices, including adding users and enrolling devices. There will also be opportunities for Q&A and short breakout sessions with MaaS360 subject matter experts. We're here to help. Sign up for one or more!
Wednesday, July 23, 2025, 2 PM-3:30 PM ET MaaS360: Getting Set up
Sign up here
Wednesday, July 23, 2025, 2 PM-3:30 PM ET MaaS360: Getting Set up
Sign up here
Wednesday, July 30, 2025, 2 PM-3:30 PM ET MaaS360: Getting Set up
Sign up here
Wednesday, August 13, 2025, 2 PM-3:30 PM ET MaaS360: Getting Set up
Sign up here
Wednesday, August 27, 2025, 2 PM-3:30 PM ET MaaS360: Getting Set up
Sign up here
If you cannot attend a live event, you can find the recording here. Reach out to our customer success team if you have any questions at csmaas@us.ibm.com
**Getting Set up Prereqs: We will not be covering the creation of the Apple APNS Certificate or the Android Enterprise Bind in the workshop. If you have questions about either configuration, please bring them up in the workshop. Use the following documentation to complete this configuration.
APNS cert for iOS or Mac devices: https://www.ibm.com/docs/en/maas360?topic=ios-uploading-apns-certificate-in-maas360-portal
Android Enterprise bind with Managed Google Play account: https://www.ibm.com/docs/en/maas360?topic=enterprise-integrating-managed-google-play-account
Android Enterprise bind with Google Workspace account:https://www.ibm.com/docs/en/maas360?topic=enterprise-integrating-google-workspace-account
**Getting Set up Postreqs: We also created a 45 minute How to be Successful video together for you. We talk about education that’s available, how to speed up your deployment, where you can get help and more.
- Get to know your MaaS360 Customer Success team
- Manage your MaaS360 service
- Understand your endpoint management goals
- How to get help and training
If you have specific questions for the team on an upcoming session you can message csmaas@us.ibm.com with the question putting NEW CUSTOMER WORKSHOP in your subject header.
Thank You,
The IBM MaaS360 Customer Support Team
Want to be successful? Find out how here – MaaS360 Success Hub