Authored by manisha.kumari22@ibm.com ,co-authored by dshiva27@in.ibm.com
IBM MaaS360 seamlessly integrates with various external services that use certificates or tokens, such as Apple APNs, DEP, and VPP. These credentials must be renewed periodically to prevent service disruptions. To help administrators stay proactive, MaaS360 provides timely alerts through the Notifications widget on the new home page.
Note: In the older home page layout, notifications were displayed under the My Alert Center. In the new interface, they are consolidated into the Notifications widget, categorized by criticality: Critical, Warning, and Info.
The following table shows the Alert, Description and their functional Areas:
| Alert Name |
Description |
Functional Area |
| APNs certificate |
Your certificate is nearing expiration. Please renew it soon to avoid any disruption in service. |
Apple |
| VPP service token |
One or more of your Apple Volume Purchase Plan tokens was revoked. Update it soon to avoid app licensing problems for your users. |
Apple |
| VPP token |
Apple VPP token is expired or expiring soon. Update it to avoid app issues. |
Apple |
| VPP token configuration |
VPP token(s) appear to be set up on another MDM server, which may cause sync issues. |
Apple |
| DEP token T&C |
DEP token’s terms and conditions have expired. Please renew them in the Apple DEP portal. |
Apple |
| Account status |
This service will no longer be available after the expiry date. Please renew in time to avoid interruption. |
Licence Management |
| License management |
Please complete the activation before the deadline. After that, the system will activate it automatically. |
Licence Management |
| License management activation status |
License activation is complete. |
Licence Management |
| Excess services |
Some extra services are set to expire soon. Please contact your sales team to extend or purchase them. |
Licence Management |
| License consumption status |
License usage on your account is above 95%. |
Licence Management |
| CE setup readiness |
Cloud Extender will stop working soon as it is missing the mandatory updates. |
Cloud Extender (CE) |
| Android Enterprise setup |
Android Enterprise isn’t set up yet. It’s required to enrol Android devices. |
Android |
widget:
Features and Functionalities:
Hovering over an alert in the Notifications widget displays a tooltip with an action option, similar to the behaviour in the DEP token where, for example, an update option appears.
Clicking this option takes you to the Apps Dashboard, where you can manage tokens and perform various related actions.
Explore Notification Dashboard:
There are two ways to access the Notifications Dashboard:
1. Criticality-based Alerts: At the top of the widget, alerts are displayed with their respective counts, categorised by severity-Critical, Warning, and Info.
Clicking on any alert takes you directly to a filtered view within the dashboard, showing only the relevant notifications based on that alert type.
2. View All Button : If more than five alerts are present, a View All button will appears. Clicking this redirects you to the complete Notifications Dashboard.
Once inside the Notifications Dashboard, three columns are displayed: Type, Description, and Action (if available).Action link for a specific alert redirects you to the Apps Dashboard, as mentioned earlier in the widget section.
To make the Notification Dashboard more efficient, we provide search and filter options:
Search by:Description and Action
Filter by: Category
To return to the Notifications widget, simply click the Homepage link at the top of the page.
Conclusion:
The MaaS360 Notifications widget is an essential tool for administrators, offering a centralized way to manage alerts related to certificates, tokens, and configurations. By providing timely, categorized notifications and direct access to relevant actions, the widget helps ensure that critical system components remain up to date and functional. With the enhanced Notifications Dashboard, administrators can easily search, filter, and address alerts, significantly improving efficiency and system reliability.