Welcome to the July 2025 edition of the MaaS360 Technical Touchpoint! We're excited to bring you the latest updates and enhancements designed to elevate your device management experience.
Here’s an overview of the most recent updates and activities from MaaS360
MaaS360 Tip: Creating a community-based policy in the IBM MaaS360 Portal
Why start from scratch when MaaS360 can crowdsource the hard part? With Community-Based Policies, you tap into the collective brainpower of thousands of real-world deployments—letting MaaS360 recommend security settings based on what’s already working for companies like yours. It’s like getting insider IT advice, minus the forums.
Learn More
MaaS360 Trick: Selective Wipe
Don’t let the word wipe fool you—Selective Wipe is the ultimate MaaS360 troubleshooting trick. It cleanly removes MaaS360 configurations from a device without touching personal data, perfect for fixing stuck app installs or stubborn policy issues. Once it runs and completes, just revoke the wipe and re-push the configurations like nothing ever happened.
Learn more
Remote Control Support Update for Samsung devices
On Android 15+, Samsung limits Knox-based remote control to devices enrolled via Android Enterprise. MaaS360 Remote Support still works as-is, but third-party tools need manual setup through Knox Service Plugin and OEMConfig.
Learn more
IBM MaaS360 new homepage
Starting 7 July 2025, the new IBM® MaaS360® homepage will become the default experience for all customers. After this date, the Classic homepage will no longer be available.
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Configuring administrator settings in the IBM MaaS360 Portal
MaaS360 admins can configure alerts, manage portal login settings, and track app inventories on enrolled devices.
Learn more
Cloud Extender: Upcoming Certificate Changes
Starting September 2025, Microsoft is changing how Windows handles security certificates. This update could affect how MaaS360 Cloud Extender connects to your systems. To avoid issues, IT teams should prepare by updating servers and checking certificate settings ahead of time.
Learn more
Upcoming New Customer/Admin Workshops with MaaS360 Support
Our new customer and administrator workshops provide a comprehensive overview of everything you need to begin using MaaS360.
Sign up here
MaaS360: Ask Me Anything about Action Orchestrator
July 30th join us for an open MaaS360 Q&A. We'll provide a short 20-30 minute demo/presentation on Action Orchestration and then open it up for you to ask us questions about anything MaaS360.
Register here
MaaS360 Deployment Checkpoint Webinar
On August 6th, this session will guide administrators through a detailed deployment checklist to help ensure devices are set up correctly from the start. It will highlight key MaaS360 features that boost security, productivity, and ease of use—ideal for anyone preparing for a smooth rollout.
Register here
IBM MaaS360 for Frontline Management
On July 16th, 2025, join us to learn more on how MaaS360 can manage the Unattended, Dedicated, Shared and Kiosk devices. IBM MaaS360 helps IT administrators to manage the frontline devices efficiently throughout its lifecycle.
Register here
IBM MaaS360 How-to Videos
The MaaS360 support team has a YouTube channel showcasing the latest features.
IBM Security MaaS360 (showcase)
Looking to expand your MaaS360 skills?
Elevate your MaaS360 mobile device management capabilities with more training.
Training
Recent feature releases and fixes
Review all the latest features and zero-day support.
Review Here
Do you have any ideas for new features or improvements in MaaS360?
Use the IBM Ideas Portal to contribute your enhancement idea, stay updated on its status, and vote on existing requests.
How to submit an idea
Thanks for reviewing this month’s MaaS360 Technical Touchpoint—more exciting resources and updates are coming to help you fully leverage your MaaS360 experience.
Best regards,
The MaaS360 Support Team