Welcome to the October 2025 edition of the IBM Cloud Customer Success Technical Touchpoint where we share exciting updates, innovations, and resources to help you make the most of your cloud journey.

Product Updates

Automation

• Introducing Auto DQ: Automating data quality at scale
• Faster, smarter file transfers for SMBs: Why now is the time to try IBM Aspera

Analytics

• Automated reporting for small teams: How Cognos helps you do more with less

watsonx

• watsonx.ai now supports Graph RAG: The strategic evolution beyond traditional search
• IBM Granite-Docling: End-to-end document understanding with one tiny model
• From pilots to production: Why AI in finance often stalls—and how to find the solution

Technical News

• Mixture of Experts podcast: hear expert analysis on the latest AI news, trends, innovations and their impact on business
• What's New Videos:
  • Episode 27: Open source with Mo McElaney
• IBM recognized in Gartner® Critical Capabilities for Service Orchestration and Automation Platforms for IBM Workload Automation (IWA)
• IBM Named a leader in the 2025 IDC Marketscape Worldwide GenAI Evaluation Technology Products 2025 Vendor Assessment
• IBM Data and AI: recognized on the Q3 2025 Constellation ShortList™
• Powering the future: Why AI-ready systems are now a utility imperative
• Get the high-quality data you need for enterprise AI
• Introducing IBM MaaS360 Fast Start: Simple device management for small and medium-sized businesses
• Register for our webinar on Tue, Oct 21: Securing IBM Cloud, Hybrid Multicloud with the IBM Cloud Security and Compliance Center Workload Protection!

Education

• Explainers: become an expert on emerging and fundamental tech topics
• Empower your team with HashiCorp training. IBM is excited to announce that, following the acquisition of HashiCorp, all training courses previously offered by HashiCorp are now available through IBM and its Global Training Partners
• Why certification makes good business sense
• Streamline and accelerate AI initiatives: 5 best practices for synthetic data use
• Why data and AI literacy are HR's new superpowers
• 3 actions to boost the impact of your agentic AI:
  • Challenge 01: Find your problem first
  • Challenge 02: AI with clear vision
  • Challenge 03: Don't isolate your AI
• Reimagining the application migration and modernization value-chain: The agentic way
• From pilots to production: Why AI in finance often stalls—and how to find the solution
• Data Matters: Discover how to optimize your data AI for success. Get expert insights on accessing, unifying, managing and governing enterprise data to accelerate innovation and ROI
• Reimagining insurance with AI: Insights from the HFS roundtable with IBM
• Why now is the perfect time to dive into cybersecurity