This is a important notice for Cognos Analytics on Cloud Hosted customers on 11.2.4.

All Cloud environments will need to be upgraded from Cognos 11.2.4 before April 2026.

Please a log a case to have your environment upgraded before April 2026

All non production environments will be upgraded to 12.0.4 on March 21st 2026 during the maintenance window.

All production environments will be upgraded to 12.0.4 on April 18th 2026 during the maintenance window.

Customers have the option to migrate to 12.0.4 or 12.1.

You can find the new and changed features for 12.0.x here 
You can find the new and changed features for 12.1.x here

You can find the deprecated features for 12.0.x here
You can find the deprecated features for 12.1.x here

You can find known issues for 12.0.x here
You can find known issues for 12.1.x here

Please subscribe to the Cognos Analytics on Cloud status page to get updates on your cloud environment