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We've Got News......Introducing Our New Community AI Assistant!

By Austin Rexroat posted Mon December 02, 2024 02:21 PM

  

Imagine if finding answers in the community was as easy as asking a question. What if you could find what you needed within seconds, instead of searching through dozens of comments, blogs, or discussion threads? Well, we have great news for you…That's the future of our IBM TechXchange Community!

Here's the exciting news: IBM is partnering with Higher Logic to bring the power of AI into our online community, making it smarter and more helpful than ever before. 

By integrated powerful tools such as watsonx.ai and watsonx Discovery, we have brought a new AI assistant into the community, to help improve user search and summarize findings.

That’s right! We now have a powerful AI assistant capable of answering your questions in real time, drawing insights from countless resources and discussions. 

What does this mean for you?

  • Get Answers in Seconds: No more endless scrolling through pages of results. Our new AI assistant, powered by watsonx.ai, will understand your questions and deliver relevant answers drawn from the community's vast knowledge base. This means faster solutions for developers and a more productive online experience for everyone.
  • Dive Deeper with AI Summarization: Sometimes you need more than a quick answer. The AI assistant can also summarize key points from discussions and documents, helping you grasp complex topics quickly.
  • The Best of Both Worlds: The AI assistant isn't meant to replace the amazing human connections within IBM’s online community. It's designed to work alongside them. If the assistant can't fully address your question, you can seamlessly connect with other members for their expertise.

How it Works:

  1. Ask Your Question: Simply type your question into the AI assistant.
  2. AI Goes to Work: watsonx.ai transforms your question into a powerful search query.
  3. Finding the Answers: watsonx Discovery dives into the community's vast resources to find relevant information.
  4. Smarter Responses: The AI uses its knowledge and the retrieved information to create clear, concise, and informative answers.

The AI assistant is now live on the IBM TechXchange community and many are already experiencing the benefits and true value it provides. 

However, this is just the beginning. We want to hear from you!

  • How has your experience been interacting with the AI assistant?
  • Do you currently have any feedback for our development team?
  • Which capabilities would be most valuable to you as a community member? 
  • Is there anything from a user perspective that needs improvement or does not make sense?
  • How would you like to see the AI assistant progress in the future?

Post your thoughts, feedback, and considerations in the discussion thread here! 


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27 days ago

I also love how you’ve positioned the assistant as a complement to human interactions rather than a replacement. That balance is key for keeping the community collaborative and connected. As for future improvements, it would be great to see the assistant suggest related topics or flag particularly helpful discussions based on user interests. This initiative feels like the start of something transformative - i can’t wait to see how it evolves!