Authored by @Apoorva Chourasia  co-authored by @Vinayaka Hegde @Amee Doshi

MaaS360 Battery Health Dashboard

IBM MaaS360 has introduced a Battery Health Dashboard, designed to provide comprehensive insights into battery performance across multiple device types, including  Android and iOS. This new feature enables IT administrators to monitor battery health, identify potential issues, and optimize device performance proactively.

This is crucial for organizations to monitor and maintain the  battery health and performance of their managed devices across different platforms.

Enabling the Battery Health Dashboard

Administrators can navigate to Setup > Settings > Device Settings > Basic > Battery Analytics Settings in the IBM MaaS360 Portal and select Enable or Disable to display or hide the Battery Health Dashboard on the home screen and click on the save button present on top right.

Note*  After clicking on save admin has to logout and login again to see the Battery Health Dashboard navigation link under Devices tab in home screen.

 Accessing the Battery Health Dashboard from IBM MaaS360 Portal

  There are two ways to access and view the Battery Health Dashboard in IBM MaaS360 Portal

  • From home page  Unreliable batteries donut widget will give an overview of devices which has unreliable/bad batteries click the Unreliable batteries widget to open the dashboard.

    There is an option to filter platforms in this section to identify unreliable batteries specific to Android and iOS.

    Admin can click on Unreliable batteries to see the detailed Battery Health Dashboard view.

• Select Devices >  Battery Health Dashboard to open the dashboard.

  Below is the screenshot of the Battery Health Dashboard

Details of Battery health dashboard 

 1.Battery health overview : This section displays details of all the devices, including the total number of enrolled active devices and the count of devices with different battery health statuses.

     

     This tables lists the mapping of battery health status platform wise for Android & iOS.

 

2. The administrator can toggle between the two content feature tabs, All devices, and Devices with unreliable batteries that are displayed under the Battery health overview section.

   All devices :   This tabular section provides a comprehensive overview of key battery parameters and device information. 

  Admins can add more columns by clicking on columns icons.                                           

  Below is the battery and device information available to admins.

• Device Name: Identifies the device.

• Username: Displays the assigned user.

• Device ID: Unique identifier for the device.

• Battery Health: Shows the current battery status.

• Health Status Change: Records the date and time when the battery health status last changed.

• Manufacturer: Displays the device manufacturer.

• Platform: Indicates whether the device runs on Android or iOS.

• Battery Temperature: Shows the current temperature of the device battery.

• Battery Technology: Specifies the type of battery technology used.

• Manufacture Date: Displays the battery’s production date.

• Charge Cycle Count: Indicates how many full charge-discharge cycles the battery has undergone.

• Last Reported: Shows the most recent time the battery parameters were sent to the console.

• Managed Status: Indicates whether the device is managed by an enterprise system.

• Ownership: Displays whether the device is company-owned or personally owned.

• Charging Status: Shows whether the battery is currently charging or discharging.

• Battery Level: Displays the current battery percentage.

• Device Model: Identifies the specific model of the device.

• OS Version: Displays the installed operating system version.

• Power Saver Mode: Indicates whether power-saving mode is enabled.

• Battery Serial Number: Unique identifier assigned to the battery.

• IMEI: Displays the International Mobile Equipment Identity (IMEI) of the device.

• Time Remaining to Full Charge: Estimates the time needed for a full battery charge.

• Battery Scale: Defines the maximum battery level (typically 100%).

• Battery Part Number: Identifies the specific part number for the battery.

 Note* : IMEI will not be displayed if Personally Identifiable Information  (PII)  feature is enabled in MaaS360.

  Devices with unreliable batteries :   This section filters and displays only devices with unreliable batteries. It helps admins quickly identify devices that require battery replacement and access their details.

Administrator Actions on the Battery Health Dashboard

 Admins can perform several actions on the Battery Health Dashboard to manage and monitor devices efficiently:

• Send Email Notifications: Select multiple devices and click the "Send Mail" button or the mail icon to notify users about their battery status.

  

• Search for Devices: Use the Search Bar to find devices by Device Name, Username, or Device ID for quick access.

     

  
• Customize Report Columns: Click the Manage Columns icon to personalize the report view. Admins can:

• • Add or remove columns

  • Reorder the list

  • Click Submit to apply changes

• Refresh Data: Click the Refresh icon to update the report with the latest device and battery information.

• View User Details: Click on a Username to see the associated user information.

• View Device Details: Click on a Device Name to access a detailed view of the device.

 These features ensure that admins can efficiently track battery health, take necessary actions, and optimize device management. 

Exporting the Battery Status Summary Report

   Admins can easily export and share the Battery Status Summary Report via email using the Export option. Follow these steps:

1. Click Export to initiate the report generation.

2. Enter a File Name for the report.

3. In the Select Export Format section, choose either CSV or Excel by selecting the appropriate checkbox.

4. In the Recipient’s Email ID section:

   • Enter the admin’s email address manually.

   • Or, use the drop-down menu to select one or more recipients.

5. Click Send Mail to email the report.

   

    The admin will receive an email with a downloadable link to access the CSV or Excel file.

    In summary, the MaaS360 Battery Health Dashboard provides a centralized view of crucial battery metrics, offers platform-specific insights, enables proactive monitoring

    through alerts, and facilitates informed decision-making  to maintain a healthy and productive mobile device fleet.

    Detailed steps are explained in the video:  https://www.youtube.com/watch?v=tpG1WFSMuNs 

 Stay tuned for future updates on  Battery Health!