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Primary function / focus
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Document capture: scanning, image cleanup, OCR/ICR, rules-based extraction, validation, and export to repository
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End-to-end document processing: classification, extraction, validation, human-in-the-loop, feedback loop, built-in AI/ML, and integration with workflows
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Document classification & flexibility
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Relies more on rule-based / template-based approaches and deterministic rules. Variability requires more manual configuration
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Uses machine learning / deep learning models to classify document types (structured, semi-structured, unstructured) more flexibly. Less dependency on rigid templates.
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Extraction & data enrichment
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Extracts fields using OCR / ICR / rules, often requiring predefining fields or templates; exception handling / validation done via rules or manual QA
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AI / deep learning models assist extraction, error correction, enrichment (e.g. normalization, entity recognition), and human-in-the-loop validation for borderline cases.
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Adaptability & learning over time
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Changes or new document types often require manual retuning or new script / rule sets
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Continuous learning: the system learns from corrections and improves model accuracy over time.
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Ease of configuration / citizen developer aspects
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Requires more technical involvement (developers / capture experts) to set up rules, connectors, scripting
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Emphasizes low-code / no-code tools: business users can define document types, fields, validation rules via visual interfaces.
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Integration / repository support
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Excellent, especially with IBM FileNet (native integration). DataCap supports FileNet P8 connectors.
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Also integrates with FileNet (for document storage) or other repositories. ADP is part of Cloud Pak and meant to be repository-agnostic in design.
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Scalability & architecture
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DataCap supports distributed / scalable architectures (load distribution, multiserver) for high throughput.
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Modern containerized architecture (built for cloud / hybrid deployment) using microservices (Kubernetes / OpenShift), more elastic scaling.
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Deployment flexibility (cloud / on-prem / hybrid)
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Traditionally on-prem / data center deployments; some movement to cloud / hybrid over time
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Designed for container deployment (on-prem, private cloud, hybrid) as part of IBM Cloud Pak.
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Performance in variable / unstructured documents
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For documents that deviate from templates, accuracy and maintenance overhead increase
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Better handling of variability, unstructured documents, and records with complex layouts, thanks to AI models
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Error / exception handling
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Manual or rule-based flagging; more frequent human intervention
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More automated by confidence thresholds, intelligent error correction, and human-in-the-loop review for ambiguous cases
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Time-to-value / project duration
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Because of heavier upfront configuration, longer lead times to build capture pipelines for new document types
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Shorter in many cases because of training-based approaches, reusable AI components, less coding to configure new document types
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Cost & licensing / TCO
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Mature, stable, and well-understood; but over time rule-maintenance, scaling, and upgrades can add to cost
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Potentially lower maintenance cost for new document types, though AI models, infrastructure, and licensing need to be considered
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Maturity / market exposure
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Very mature, widely deployed in enterprises for many years
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Relatively newer, though increasingly promoted by IBM as the future of document processing
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