Urgent Case:IBM RPA Agent Service has stopped

 View Only
Tue August 01, 2023 06:09 PM

When I set up the required schedule to run every 30 minutes, the robot successfully executes the task the first time, and occasionally, it manages to complete it a second time. thereafter, I observe a halt in email transmissions. Upon investigating the robot's server, I discover that the IBM Robotic Process Automation Agent service has unexpectedly stopped functioning. I also encounter the following error messages in the server manager:

The IBM Robotic Process Automation Agent service terminated unexpectedly. This has occurred once.

Faulting application name: WDG.Automation.Service.exe


Timestamp: 0x62a9ff61

Faulting module name: clr.dll

Version: 4.8.4645.0

Timestamp: 0x648f6f63

Exception code: 0xc00000fd

Fault offset: 0x000000000003245e

Faulting process id: 0x1ac4

Faulting application start time: 0x01d9d94bbba90608

Faulting application path: C:\Program Files\IBM Robotic Process Automation\IBM Robotic Process Automation Client\WDG.Automation.Service.exe

Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll

Report Id: 71d8069c-b87d-4d79-897e-03774844c1fb

Faulting package full name:

Faulting package-relative application ID:

log file
AgentService.log   468 KB   1 version
Uploaded - Tue August 01, 2023