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Robert Stegall

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Posted By Robert Stegall Wed February 14, 2024 03:40 AM
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Hi, Tom, You'll probably find it is reporting the barcodes in their position from top to bottom of the page. It will use the coordinates that it identifies for the barcode positions to do this. One way to handle this is to write a sorting routine to reorder the barcode values into the sequence you ...
Posted By Robert Stegall Mon January 29, 2024 01:44 AM
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Not other than the obvious ones, like a pre-existing file with that name or an invalid path. ------------------------------ Robert Stegall ------------------------------
Posted By Robert Stegall Fri January 26, 2024 02:51 PM
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I think you are really going to need to add error-handling and logging statements in your code to get the detailed information on the error. There is nothing capturing that data now (Datacap won't magically do it on its own). To see some examples of this code, you can drop a 'compiled' VBScript into ...
Posted By Robert Stegall Fri January 26, 2024 12:40 PM
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Here are a few items to consider… Is the custom action running under credentials that have access to write to your output folder? Have you tried adding error handling and logging to your script to get more insight into the error? If a CSV is acceptable in lieu of an XLS, you might review the CSV actions ...
Posted By Robert Stegall Tue November 30, 2021 03:13 AM
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Bob, here's a quick thought... You say that the same custom action works in one place, but not in another. Is it possible this 'same action' is actually being called from two different libraries, one with the appropriate dependencies installed and the other without? Robert Stegall / ...
Posted By Robert Stegall Mon April 05, 2021 01:16 PM
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Have you tried using the ExceptionSetHandler action to avoid the abort? It's in the Convert -> Datacap.Libraries.Convert.Common library. Thank you, Robert Stegall / Sr DevOps Engineer AAA Texas / Information Systems 1225 Freeport Parkway, Coppell, TX 75019 469-221-8384 *** Disclaimer ...
Posted By Robert Stegall Fri April 02, 2021 11:17 AM
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Hi, Walter, I can't say I've done exactly what you're asking for, but I can point you in a direction. You'll want to check out the RRState object in a custom action. Here's a C# example I've used to set two properties for an immediate abort. RRState.set_Data(Constants.STATE_SETTING_TASK_STATUS, ...
Posted By Robert Stegall Wed January 13, 2021 01:03 PM
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Your item #3 reminded me of our future sticking point. We also share scanners with another application that is using Kofax.​ The scanners have built-in Kofax cards as well as another interface for TWAIN support. I'm pretty sure our imaging lab will be swapping cables every time they switch between applications. ...
Posted By Robert Stegall Wed January 13, 2021 01:57 AM
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Probably has to do with the fact that you have to pay for the ISIS license. IBM may not want to pony up for a competitor's product (EMC-owned). EMC may not want to sell to IBM. Sounds like we're in the same situation - using ISIS now, but upgrading and having to replace it. Have you tried going ...
Posted By Robert Stegall Thu December 24, 2020 02:38 AM
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Hi, Yasemin, Is Microsoft WSE 3.0 installed on the Rulerunner server? ------------------------------ Robert Stegall ------------------------------
Posted By Robert Stegall Thu September 03, 2020 12:42 AM
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HI, David, Welcome to Datacap. That is a bona fide, working-as-designed feature. When documents/multi-page TIFFs are converted/broken down into single-page TIFFs, they all get temp names. Your application will need to manage the name given to the exported documents, if you intend to keep the original ...
Posted By Robert Stegall Mon August 31, 2020 01:29 AM
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I don't know how to stop inserts into this table, but here are a couple of tips to manage the size. 1) In Rulerunner, ensure the thread settings for your ingestion tasks have SkipSameBatch set to 1. (The setting is on two levels of the thread structure - for simplicity, set both to 1.) 2) Use a ...
Posted By Robert Stegall Fri August 07, 2020 02:51 AM
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Hi, Chuck, I haven't worked much with APT, but looking at the out-of-the-box APT application, I do not see a 'Junk' page type. Assuming you've added a Junk page type to the Setup DCO, is it a valid member of the Invoice doc type? If it is not a valid member of Invoice (valid = a Junk page node ...
Posted By Robert Stegall Thu August 06, 2020 12:50 AM
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If extraction is necessary or desirable, I would also consider creating a custom action that can read and understand your Excel files. The reliability of the layout would be a large factor in that decision, of course. ------------------------------ Robert Stegall ------------------------------
Posted By Robert Stegall Tue July 07, 2020 01:53 AM
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Hi, Youssef, Use the FNP8_SetUploadMode action to set the desired file name from a page-level variable. In our application, this action is associated with a 'Main' page type, of which there will be one per document. After this and other properties are set, we call FNP8_Upload at the doc level ...
Posted By Robert Stegall Thu April 02, 2020 01:19 AM
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Hi, Rajender, It's been a while since I've worked with DotScan customizations, but what you're trying to do is certainly possible. If you're storing what you need from the Start Batch panel in batch fields, aren't you able to grab those values from the batch in the StartBatch event of the panel? ...
Posted By Robert Stegall Mon February 17, 2020 12:47 PM
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Are you manually importing only one file, then at Verify, you see it is not the file you selected? Or is it auto-ingesting only one file, and then find that it is not the file you expected? If you have an ingestion process that is only picking up one file, and you've provided the full path to a ...
Posted By Robert Stegall Thu January 09, 2020 02:05 PM
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> Yes, that is correct - for your local instance, generate/export the keys and copy the key file to the required locations. You would Import if you were trying to sync the keys between two instances of Datacap. For example, if you had a Dev environment, then created a Test environment and wanted ...
Posted By Robert Stegall Wed January 08, 2020 05:40 PM
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MomOfTwo, those keys will be used to decrypt the settings in the App Mgr file, so you will need to export them. They are written to the dc_KTF.xml file, which may need to be placed in several locations on your workstation, depending on which programs you'll be using. Check out these links: https ...