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Robert Stegall

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Posted By Robert Stegall Jan 13, 2021 1:03 PM
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Your item #3 reminded me of our future sticking point. We also share scanners with another application that is using Kofax.​ The scanners have built-in Kofax cards as well as another interface for TWAIN support. I'm pretty sure our imaging lab will be swapping cables every time they switch between ...
Posted By Robert Stegall Jan 13, 2021 1:56 AM
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Probably has to do with the fact that you have to pay for the ISIS license. IBM may not want to pony up for a competitor's product (EMC-owned). EMC may not want to sell to IBM. Sounds like we're in the same situation - using ISIS now, but upgrading and having to replace it. Have you tried going with ...
Posted By Robert Stegall Dec 24, 2020 2:38 AM
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Hi, Yasemin, Is Microsoft WSE 3.0 installed on the Rulerunner server? ------------------------------ Robert Stegall ------------------------------
Posted By Robert Stegall Sep 3, 2020 12:41 AM
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HI, David, Welcome to Datacap. That is a bona fide, working-as-designed feature. When documents/multi-page TIFFs are converted/broken down into single-page TIFFs, they all get temp names. Your application will need to manage the name given to the exported documents, if you intend to keep the original ...
Posted By Robert Stegall Aug 31, 2020 1:29 AM
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I don't know how to stop inserts into this table, but here are a couple of tips to manage the size. 1) In Rulerunner, ensure the thread settings for your ingestion tasks have SkipSameBatch set to 1. (The setting is on two levels of the thread structure - for simplicity, set both to 1.) 2) Use a sheduled ...
Posted By Robert Stegall Aug 7, 2020 2:51 AM
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Hi, Chuck, I haven't worked much with APT, but looking at the out-of-the-box APT application, I do not see a 'Junk' page type. Assuming you've added a Junk page type to the Setup DCO, is it a valid member of the Invoice doc type? If it is not a valid member of Invoice (valid = a Junk page node nested ...
Posted By Robert Stegall Aug 6, 2020 12:50 AM
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If extraction is necessary or desirable, I would also consider creating a custom action that can read and understand your Excel files. The reliability of the layout would be a large factor in that decision, of course. ------------------------------ Robert Stegall ------------------------------
Posted By Robert Stegall Jul 7, 2020 1:53 AM
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Hi, Youssef, Use the FNP8_SetUploadMode action to set the desired file name from a page-level variable. In our application, this action is associated with a 'Main' page type, of which there will be one per document. After this and other properties are set, we call F NP8_Upload at the doc level to commit ...
Posted By Robert Stegall Apr 2, 2020 1:19 AM
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Hi, Rajender, It's been a while since I've worked with DotScan customizations, but what you're trying to do is certainly possible. If you're storing what you need from the Start Batch panel in batch fields, aren't you able to grab those values from the batch in the StartBatch event of the panel? I think ...
Posted By Robert Stegall Feb 17, 2020 12:47 PM
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Are you manually importing only one file, then at Verify, you see it is not the file you selected? Or is it auto-ingesting only one file, and then find that it is not the file you expected? If you have an ingestion process that is only picking up one file, and you've provided the full path to a particular ...
Posted By Robert Stegall Jan 9, 2020 2:05 PM
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<< re-posting from my private reply >> Yes, that is correct - for your local instance, generate/export the keys and copy the key file to the required locations. You would Import if you were trying to sync the keys between two instances of Datacap. For example, if you had a Dev environment, ...
Posted By Robert Stegall Jan 8, 2020 5:40 PM
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MomOfTwo, those keys will be used to decrypt the settings in the App Mgr file, so you will need to export them. They are written to the dc_KTF.xml file, which may need to be placed in several locations on your workstation, depending on which programs you'll be using. Check out these links: https://w ...