What if your company had a clear way to grow revenue, even in the face of unpredictability? As we are all painfully aware, the past year revealed gaps in operations while accelerating digital transformation for many companies. While adjusting processes and filling these gaps to become more efficient, an interesting thing happened: Companies that implemented automation and AI across the enterprise outperformed their peers significantly. So, on top of gaining efficiencies, they won on the effectiveness side as well. Therefore, the answer to managing this unpredictability has become clear: In order to grow revenue and excel in the future, end-to-end automation is a must-have.
In this webinar, two leading technology analysts from Forrester, Craig Le Clair and Bernhard Schaffrik, will discuss how organizations across various industries are leveraging intelligent automation technologies to boost both the top and bottom line. Then, they will discuss some of the benefits you can anticipate experiencing when your company begins to implement end-to-end business automation as well.
Craig serves enterprise architecture and business process professionals. He is an internationally recognized expert in automation, AI, and the future of work. His technology coverage areas include robotic process automation, AI solutions in financial services, and the potential workforce disruption due to these technologies. His 2019 book, Invisible Robots in the Quiet of the Night, has been met with wide acclaim. A prolific writer and speaker, Craig is frequently quoted in The Wall Street Journal, New York Times, USA Today, Forbes, and many other publications and media outlets. Dynamic case management, electronic signature, and customer communications management round out his coverage.
Bernhard’s research supports CIOs and technology leaders with their broader transformation challenges. His thought leadership provides guidance on how to manage technology-driven business models and how to drive sustainable technology innovation. Bernhard is a hands-on expert in emerging technologies such as robotic process automation (RPA), artificial intelligence (AI), the internet of things (IoT), and cloud computing. Leveraging his business process and enterprise architecture expertise, Bernhard’s research takes a holistic look at business and operations automation and serves clients in these areas of responsibility.