The biggest issue addressed on August 21 is that the Public Sector is lacking broad-based knowledge of where the DBA Product sets are going, new capabilities, and how these capabilities can help Public Sector processes. Therefore, this session will feature the DBA Roadmap and Strategy for Content, Capture, and Workflow with plenty of time for follow-up questions by the group. There is a special section to announce the extended delay of the end of service for IBM eForms, one of the pain points presented by the group.