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the majority of the machines in our solution run in a data center that is owned by a third party. They will not allow us to connect to their VMManager as they say it will expose all of their customers machine details - not just ours. What is IBM's recommendation in this regard please?
There is no alternative. In order to monitor the licenses we need to configure VM managers in ILMT console. We need only Read only access to the VM managers. You can refer the below link for the data collected from VM managers.
Hi, you allow users to say things like "azure" where there is no access to the VM manager i.e. in the public cloud. To me this appears like the same situation is it not? except the definition of "public" is one that's not owned by the customer - pretty much the same definition to me? There must be many customers who are in this situation surely?
Here you will find information how capacity data are collected from VMs and public cloud:
Information about eligible public clouds is published at :
I hope this will help.
Hello John,when IBM products are deployed on a Third Party's owned premise and Hardware your company needs to have a so named Third Party Access Agreement signed between Your company, IBM and the Third Party provider. This agreement is not required under the IBM BYOSL (bring your own software license) program licensing policy documented on this page: https://www.ibm.com/software/passportadvantage/eligible_public_cloud_BYOSL_policy.html
If the Third Party provider does not allow the use of ILMT Virtual Manager connection to their HyperVisors, as being their Servers, as shared environment with hosted VMs being provisioned to more than one Customer, ILMT, will assign a default and max PVU rate of 120 PVUs per vCPUs of the VMs where the IBM products are deployed. As a Company, you can opt to accept to report with 120 VU rate or you can opt to ask permission to IBM to adjust the value within ILMT accordingly to the HW specifications the Third Party provider where the VMs are hosted on will provide you quarterly (as quarterly ILMT reports are required to be generated).
The IBM permission is a Passport Advantage Amendment that IBM Licensing organization provides and Customer needs to counter sign.
Please contact your IBM representative on all of the above and provide my contact name as reference.
------------------------------Antonio GallottiProduct ManagerIBM Italy-659662411------------------------------