IBM License Metric Tool (ILMT)

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  • 1.  License authorization file generator

    Posted 9 days ago

    Hello,

    there seems to be failure of the License authorization file generator. (https://ibm.biz/LMT_license_request)

    it is showing "An error occured, try again later" for couple of hours now.

    Any workaround, or shall I keep trying ?



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    JAN FLEGR
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  • 2.  RE: License authorization file generator

    Posted 8 days ago

    Hello.

    Any updates on this one? Im also struggeling with the same issue.

    Still getting:  "An error has occured. Try again later"  when pushing the button.

    Regards

    Tommy Basnes



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    Tommy Basnes
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  • 3.  RE: License authorization file generator

    Posted 8 days ago

    Hi,


    The error occurs due to exception between Flexera server and IBM w3ID SSO part.
    The root cause is a recent cert chain modifications for Amazon root certificates used to sign License Generator website.

    Two quick workarounds:
    - use a URL which lies outside IBM w3ID:
    https://www.ibm.com/support/pages/sites/default/files/inline-files/$FILE/form_0.html

    - directly use License Generator URL :
    https://tem.flexnetoperations.com/control/ibmt/generateActivationFile?productname=ibm_software&fname=ilmt_ops_user_name&lname=ilmt_ops_user_lastname&email=ilmt_ops_user@ibm.com&organization=



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    Thank you,
    Oktawian

    Oktawian Powązka, L3 Support
    IBM License Metric Tool
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  • 4.  RE: License authorization file generator

    Posted 7 days ago

    Thank you Oktawian,

    The Flexnet workaround works. I am able to genrate the license.



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    JAN FLEGR
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