Robotic Process Automation (RPA)

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  • 1.  Its not possible to log in to IBM RPA

    Posted Mon September 16, 2024 11:34 AM
    Edited by Kevin Quirós Mon September 16, 2024 11:34 AM
      |   view attached

    Hello.

    I can't log in with any account, any solution?



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    Kevin Quirós
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  • 2.  RE: Its not possible to log in to IBM RPA

    Posted Mon September 16, 2024 12:33 PM

    When I try to reinstall, this message appears.



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    Kevin Quirós
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    Original Message


  • 3.  RE: Its not possible to log in to IBM RPA

    Posted Tue September 17, 2024 10:43 AM

    Kevin, I suspect this could happen if the network policy was updated and the required endpoints are no longer accessible. Please check if all of the domains are still working: https://www.ibm.com/docs/en/rpa/23.0?topic=client-prerequisites-install#api-requests-to-ibm-rpa-domains-and-https-communication



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    Vinicius Marques
    Data Engineer
    Music.AI
    Rio Grande
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    Original Message


  • 4.  RE: Its not possible to log in to IBM RPA

    Posted Tue September 17, 2024 11:11 AM

    yes me too, im speaking about this with the network team



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    Kevin Quirós
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    Original Message


  • 5.  RE: Its not possible to log in to IBM RPA

    Posted Mon October 07, 2024 06:00 PM

    api server was down!

    Try to restart botapi ws

    secureapi ws

     website on iis

    you can check current status of you credentials is "invalid credential"!

    get logs and submit case for ibm, that is unstable status of rpa server



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    Trong Nguyen
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    Original Message