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Issue with IBM Business Automation Workflow Task Assignment in Production

  • 1.  Issue with IBM Business Automation Workflow Task Assignment in Production

    Posted Mon November 04, 2024 10:19 AM

    I'm an employee at Pearl Pipe Fittings, and we're facing issues with task assignments within IBM Business Automation Workflow in our production environment. Some tasks are not routed to the designated users, and we see a "Task assignment failed: User not found" error. We're using IBM BAW version 20.0.0.1 on Windows Server 2019. Do you have any insights into resolving this issue?



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    Neelam Forge
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  • 2.  RE: Issue with IBM Business Automation Workflow Task Assignment in Production

    Posted Mon November 04, 2024 10:28 AM

    I would recommend reviewing, if you can reproduce the issues in a supported environment, and if yes, opening a support case for it.



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    Matthias Jung
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    Original Message


  • 3.  RE: Issue with IBM Business Automation Workflow Task Assignment in Production

    Posted Mon November 11, 2024 11:33 AM

    Hello Neelam,

    Can you please share complete error details here so that it would be easy to understanding your issue and suggest you the way around to fix that error in your process application. 

    Furthermore, also you can share what approach are you using in task assignment, using team service or any other. 

    Thanks, 



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    Imtiaz Ahmed
    Senior Consultant Process Automation
    SABIC
    Jubail
    +966539282183
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    Original Message