Robotic Process Automation (RPA)

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  • 1.  Failed to start a browser through a Start Browser command in IBM Robotic Process Automation

    Posted Thu February 24, 2022 01:10 PM
    I applied for a RPA trial and would like to implement a small lab of website data entering (as hand-on IBM lab). However, it failed to start a browser through a Start Browser command. It showed CertificateNotFoundException. Please see an error screenshot below. Could you please help me inspect this error and provide me with a solution? 
    Thank you in advance.
    Screen Shot:
    image.png
    Full Error Message:
    System.Exception: Fail to start InternetExplorer navigator ---> WDG.CertificateNotFoundException: Could not find certificate: issuerName=IBM RPA CA storeName=My storeLocation=LocalMachine
       at WDG.Security.CertificateStore.WDG.Security.ICertificateStore.GetAll(String search, X509FindType type, StoreName storeName, StoreLocation storeLocation)
       at WDG.Security.CertificateStore.WDG.Security.ICertificateStore.GetAll(String issuerName, StoreName storeName, StoreLocation storeLocation)
       at WDG.Security.CertificateStore.WDG.Security.ICertificateStore.Get(String issuerName, StoreName storeName, StoreLocation storeLocation)
       at WDG.Automation.Shared.WdgCertificateStore.vPNYBG4oKvLCSJvLmss(Object , Object , StoreName , StoreLocation )
       at WDG.Automation.Shared.WdgCertificateStore.Fqjrn96gvO()
       at System.Lazy`1.CreateValue()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Lazy`1.get_Value()
       at WDG.Automation.Shared.WdgCertificateStore.Get()
       at qP8ivMKVjWKFgRxH0pg.h85U6tKNF83bF5l226s.WDG.Automation.Language.IApiServiceFactory.Create(Nullable`1  )
       at WDG.Automation.Language.AutomationContext.CreateApi(Nullable`1 timeout)
       at WDG.Automation.Browser.WebStartCommand.<CreateBrowser>d__75.MoveNext()
       --- End of inner exception stack trace ---
       at WDG.Automation.Browser.WebStartCommand.<CreateBrowser>d__75.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at WDG.Automation.Browser.WebStartCommand.<Execute>d__74.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at WDG.Automation.Language.ErrorHandler.m0nvU46Nja(Exception  )
       at WDG.Automation.Language.ErrorHandler.HandleExecutionExceptionIfNeeded(Exception exception, IAutomationCommand command)
       at WDG.Automation.Language.CommandInterpreter.<Run>d__12.vQ7xHXNECMOJPEvfGI5(Object , Object , Object )
       at WDG.Automation.Language.CommandInterpreter.<Run>d__12.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at WDG.Automation.Language.ScriptInterpreter.<RunCore>d__17.MoveNext()

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    Sawaros Okolkij
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  • 2.  RE: Failed to start a browser through a Start Browser command in IBM Robotic Process Automation

    Posted Fri February 25, 2022 06:22 AM
    Hi, can you test using the Chrome option instead of Internet Explorer and see if works?

    ------------------------------
    Joba Diniz
    Product Manager
    IBM
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    Original Message


  • 3.  RE: Failed to start a browser through a Start Browser command in IBM Robotic Process Automation

    Posted Fri February 25, 2022 06:34 AM
    Hi Joba Diniz,

    I've tried with all browsers that I can choose (Chrome, Firefox, Edge, IE) but it show the same error but change browser name.

    ------------------------------
    Sawaros Okolkij
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    Original Message


  • 4.  RE: Failed to start a browser through a Start Browser command in IBM Robotic Process Automation

    IBM Champion
    Posted Fri February 25, 2022 06:27 AM
    Edited by Vinicius Marques Fri February 25, 2022 06:28 AM
    Hi Sawaros,

    Does this happen when you choose Chrome, instead of Internet Explorer as well?
    You might also want to check if the Computer certificate was installed correctly, as per the "Installing certificates" section in the Computers documentation, although this is usually related to problems when obtaining credentials. 

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    Vinicius Marques
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    Original Message


  • 5.  RE: Failed to start a browser through a Start Browser command in IBM Robotic Process Automation

    Posted Fri February 25, 2022 06:38 AM
    Hi Vinicius,

    I'm not sure that I can create computer on VM that IBM create for me because I use trial version of RPA valid in 1 month.

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    Sawaros Okolkij
    ------------------------------

    Original Message


  • 6.  RE: Failed to start a browser through a Start Browser command in IBM Robotic Process Automation

    Posted Mon March 20, 2023 10:24 PM

    Any update here?

    I got the same error. Switching the browser(Chrome, Firefox) won't help. 

    I am using the 'IBM finance' tenant, IBM RPA Studio v.20.12.4



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    HYANG GI JEONG
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    Original Message