IBM TechXchange Enterprise Records User Group

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  • 1.  Do you know if IER can pick up different languages in the same document?

    Posted Tue December 05, 2023 12:10 PM

    Good evening,

    I am an EPH here and want to know a bit about Enterprise Records for a team client. Does anyone know if IER can detect different languages within the same document? Sifting through documentation, I can't find an example of the product doing so. Thank you so much for your time.



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    John DeCelle
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  • 2.  RE: Do you know if IER can pick up different languages in the same document?

    IBM Champion
    Posted Wed December 06, 2023 08:45 AM

    HI John,

    To my knowledge, IER is not language-aware and does not natively have this feature. It would be fairly trivial to create an event action to call a cloud service that could identify the language(s) inside a document, though (most translation services, including IBM's, are capable of this).

    I am curious what the use-case is, I've not seen language be a driver for retention policy before, but maybe you're using it as a proxy for country?

    Best,

    Eric



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    Eric Walk
    Director

    O: 617-453-9983 | NASDAQ: PRFT | Perficient.com
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  • 3.  RE: Do you know if IER can pick up different languages in the same document?

    Posted Wed December 06, 2023 10:36 AM

    Thank you so much Eric, the use case is that we're responding to a team that is based out of the County directly bordering Mexico. We're not sure what type of documents they are receiving and want to make sure we're highlighting a capability the client might not be aware they need (abstracting English and Spanish out of 1 singular document). I do know that IER yields a single language property for documents, but I believe a single language is all it's capable of determining. Let me know what you think and thanks again for the reply!

    Best,

    John



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    John DeCelle
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  • 4.  RE: Do you know if IER can pick up different languages in the same document?

    IBM Champion
    Posted Wed December 06, 2023 10:45 AM

    Hi John,

    AFAIK that property is not automatically populated, the user needs to specify the language, or you'd need to build some automation to populate it.

    Best,

    Eric



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    Eric Walk
    Director

    O: 617-453-9983 | NASDAQ: PRFT | Perficient.com
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  • 5.  RE: Do you know if IER can pick up different languages in the same document?

    Posted Wed December 06, 2023 11:26 AM

    Ah! Fantastic, thank you so much for your help!

    Best,

    John



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    John DeCelle
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  • 6.  RE: Do you know if IER can pick up different languages in the same document?

    Posted Wed December 06, 2023 11:31 AM

    I have not seen a use case for multi-language support with IER since IER is based more on the property fields of the document/record.  If you are running IBM Content Search Services with FileNet you can index the content of the documents with multiple languages so when the end user executes a content based search they can retrieve the results sets for the documents within ICN.

    Hope that helps....Don Henig



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    Don Henig
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  • 7.  RE: Do you know if IER can pick up different languages in the same document?

    Posted Wed December 06, 2023 11:40 AM

    That does help a great deal, thank you Don!



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    John DeCelle
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