IBM License Metric Tool (ILMT)

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  • 1.  Best way to update masthead on all clients after an ILMT Server upgrade ?

    Posted Tue January 24, 2023 08:35 AM
    I am performing an ILMT Server upgrade and wanted to know the most efficient way of updating all of the clients (masthead) to point to the new server.

    Thanks !

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    Paula Stewart
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  • 2.  RE: Best way to update masthead on all clients after an ILMT Server upgrade ?

    Posted Tue January 24, 2023 08:44 AM
    Hello Paula,

    As I understand by 'ILMT Server upgrade' you also mean chaining the BigFix Server location, correct ?
    If so, there is a dedicated fixlet for this task : 'Switch BES Client Action Site Masthead - BES'

    Just to make sure that we are on the same page, 
    Clients (BigFix agents) never contact ILMT server directly...that is why I've asked if BigFix Server location is also changed.

    Thanks,


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    Oktawian Powązka
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  • 3.  RE: Best way to update masthead on all clients after an ILMT Server upgrade ?

    Posted Wed January 25, 2023 12:27 PM
    Hi Oktawian,

    Yes, the BigFix Server location/name will be changing.

    Can you tell me if the fixlet needs to run prior to switching servers, or would the new server somehow be able to connect to those servers to update the masthead files ?

    Thanks,
    Paula


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    Paula Stewart
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  • 4.  RE: Best way to update masthead on all clients after an ILMT Server upgrade ?

    Posted Wed January 25, 2023 12:48 PM
    Hello Paula,

    Fixlet needs to run AFTER switching servers.
    BigFix Server needs to be fully operational and its masthead must points to its new location.


    One more thing (regarding that update stated by Sherrie).
    This 'Relay issue' is mentioned in 'Switch BES Client Action Site Masthead - BES' Fixlet description:
    The actions will remove manual BES Relay settings from the BES Client prior to switching the BES Client masthead.

    So, following are some implications in case when Relays are indeed set up in BigFix,
    Upon running 'Switch BES Client Action Site Masthead - BES' fixlet the agent will try to connect directly to BigFix server instead of Relay which was set earlier.

    If that is not what is expected, please manually configure the relay settings either by modifying the 'Switch BES Client Action Site Masthead' fixlet by adding following at the start :
    setting "_BESClient_RelaySelect_FailoverRelayList"="relay1;relay2;relay3" on "{parameter "action issue date" of action}" for client
    and supply your own list of relays the client can reach in the new deployment,
    OR
    edit the client (BigFix agent) setting (_BESClient_RelaySelect_FailoverRelayList) directly after you switch the masthead and restart the Agent.

    Thanks,

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    Oktawian Powązka
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  • 5.  RE: Best way to update masthead on all clients after an ILMT Server upgrade ?

    Posted Wed January 25, 2023 09:17 AM
    Hi Paula,
        May I know if you have relays set up in Bigfix?  There is additional information and steps to using switch masthead if you do.

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    Sherrie Clarke
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