IBM License Metric Tool (ILMT)

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  • 1.  After update ILMT to 9.2.36.0 does not start

    Posted 2 days ago

    Hi, just updated (through BigFix) ILMT to V9.2.36 but unfortunately does not work any more.

    When calling the website of ILMT

    https://ilmtsrv2.acegas.loc:9081/

    an error comes back

    Something went wrong.
    For more information, see the tema.log file.

    In tema.log I find some msg, like to following:

    [01/07/24 13.39.27:237 UTC] 0000005a com.ibm.ws.webcontainer.webapp                               I SRVE0292I: Messaggio servlet - [tema]:.DEBUG: due a previous initialization failure application instance can not be returned
    [01/07/24 13.39.27:237 UTC] 0000005a com.ibm.ws.webcontainer.webapp                               I SRVE0292I: Messaggio servlet - [tema]:.INFO: resetting rack response due exception: org.jruby.rack.RackInitializationException: uninitialized constant ReportSubscription::User
    	from org/jruby/RubyModule.java:4331:in `const_missing'
    

    Will continue searching, but did anyone encounter this problem and knows how to solve it?

    Thanks for your help, Igor



    ------------------------------
    Igor P. Merkù
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  • 2.  RE: After update ILMT to 9.2.36.0 does not start

    Posted 2 days ago

    Hello,

    Please check if you are affected by the following issue:

    https://www.ibm.com/support/pages/node/7158851


    Thank you.



    ------------------------------
    Andrei Ionescu
    IBM
    Bucharest
    ------------------------------



  • 3.  RE: After update ILMT to 9.2.36.0 does not start

    Posted 2 days ago

    Hello Andrei,

    thanks a lot

    a) for the fast reply

    b) for suggesting a fix

    c) make ILMT work again

    Thank you very much!

    Kind regards, Igor



    ------------------------------
    Igor P. Merkù
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  • 4.  RE: After update ILMT to 9.2.36.0 does not start

    Posted 17 hours ago

    Hi Andrei,

    is the fix of https://www.ibm.com/support/pages/node/7158851 already implemented in version 9.2.36.1
    in LMT-server-9.2.36.1-20240627-1047-windows-x86_64.zip?

    Best regards
    Harald



    ------------------------------
    Tooling42
    ------------------------------



  • 5.  RE: After update ILMT to 9.2.36.0 does not start

    Posted 17 hours ago

    Hi Harald,

    Yes, the fix is implemented in version 9.2.36.1. 

    Thank you.



    ------------------------------
    Andrei Ionescu
    IBM
    Bucharest
    ------------------------------



  • 6.  RE: After update ILMT to 9.2.36.0 does not start

    Posted 9 hours ago

    Hello @Andrei Ionescu!

    I´ve waited for 9.2.36.1 but after installing it (the fixlet had the status "fixed") the App on Port 9080 won´t start and I see the following message in the tema.log, is this related? Thanks!

    [7/2/24 14:11:52:125 UTC] 00003b00 com.ibm.ws.kernel.feature.internal.FeatureManager            E CWWKF0004E: An unknown exception occurred while installing or removing features. Exception: java.lang.IllegalStateException: Method called outside of provisioining operation or without a registered service
            at com.ibm.ws.kernel.feature.internal.subsystem.SubsystemFeatureDefinitionImpl.getConstituents(SubsystemFeatureDefinitionImpl.java:294)
            at com.ibm.ws.kernel.feature.internal.FeatureResolverImpl.processSelected(FeatureResolverImpl.java:383)
            at com.ibm.ws.kernel.feature.internal.FeatureResolverImpl.processRoots(FeatureResolverImpl.java:322)
            at com.ibm.ws.kernel.feature.internal.FeatureResolverImpl.processCurrentPermutation(FeatureResolverImpl.java:296)
            at com.ibm.ws.kernel.feature.internal.FeatureResolverImpl.doResolveFeatures(FeatureResolverImpl.java:259)
            at com.ibm.ws.kernel.feature.internal.FeatureResolverImpl.resolveFeatures(FeatureResolverImpl.java:182)
            at com.ibm.ws.kernel.feature.internal.FeatureResolverImpl.resolveFeatures(FeatureResolverImpl.java:114)
            at com.ibm.ws.kernel.feature.internal.FeatureManager.callFeatureResolver(FeatureManager.java:1321)
            at com.ibm.ws.kernel.feature.internal.FeatureManager.resolveFeatures(FeatureManager.java:1305)
            at com.ibm.ws.kernel.feature.internal.FeatureManager.updateFeatures(FeatureManager.java:1430)
            at com.ibm.ws.kernel.feature.internal.FeatureManager.update(FeatureManager.java:777)
            at com.ibm.ws.kernel.feature.internal.FeatureManager.processFeatureChanges(FeatureManager.java:890)
            at com.ibm.ws.kernel.feature.internal.FeatureManager$1.run(FeatureManager.java:677)
            at com.ibm.ws.threading.internal.ExecutorServiceImpl$RunnableWrapper.run(ExecutorServiceImpl.java:280)
            at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160)
            at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
            at java.lang.Thread.run(Thread.java:825)
    
    [7/2/24 14:11:52:133 UTC] 00003f05 com.ibm.ws.tcpchannel.internal.TCPChannel                    I CWWKO0220I: TCP Channel defaultHttpEndpoint has stopped listening for requests on host localhost  (IPv4: 127.0.0.1) port 9080.
    [7/2/24 14:11:52:135 UTC] 0000412a com.ibm.ws.tcpchannel.internal.TCPPort                       I CWWKO0219I: TCP Channel tema-ssl has been started and is now listening for requests on host *  (IPv6) port 9081.
    [7/2/24 14:11:52:206 UTC] 00003b00 com.ibm.ws.logging.internal.impl.IncidentImpl                I FFDC1015I: An FFDC Incident has been created: "java.lang.IllegalStateException: Method called outside of provisioining operation or without a registered service com.ibm.ws.kernel.feature.internal.FeatureManager checkInstallStatus" at ffdc_24.07.02_14.11.52.0.log
    [7/2/24 14:11:52:208 UTC] 00003b00 com.ibm.ws.kernel.feature.internal.FeatureManager            A CWWKF0012I: The server installed the following features: [].
    [7/2/24 14:11:52:208 UTC] 00003b00 com.ibm.ws.kernel.feature.internal.FeatureManager            A CWWKF0008I: Feature update completed in 0.086 seconds.


    ------------------------------
    Stephan Dietl
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  • 7.  RE: After update ILMT to 9.2.36.0 does not start

    Posted 9 hours ago

    Hello,

    This one is not related...

    Have you manually modified the server.xml after ILMT Installation/Upgrade ?
    In particular the
    <featureManager> stanza ?


    To go further I'd need to look into your server.xml + ffdc_24.07.02_14.11.52.0.log file.



    ------------------------------
    Thank you,
    Oktawian

    Oktawian Powązka, L3 Support
    IBM License Metric Tool
    ------------------------------