Robotic Process Automation

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Get Element Value fails to scrape value

  • 1.  Get Element Value fails to scrape value

    Posted 8 days ago
    Hello everyone,

    As of today the Get Element Value command is not able to scrape any values from Jira request. I was using the full xpath of particular elements to scrape the needed value, but for some reason the backend of Jira is changed now and the command won't work on any of the fields. I've tried with CSS selector with no success. Any suggestions will be of help. Thank you!


    Stefan Stefanov

  • 2.  RE: Get Element Value fails to scrape value

    Posted 4 days ago
    Hi Stefan,

    XPath always has the problem that as soon as the HTML Code changes a bit with the divs, the RPA Code might not work correctly anymore.
    Have you tried any of the other possible selectors too? Sometimes it takes some time to find the best one. Moreover, you should try to check the box "Simulating human", sometimes this fixes it too.
    Last but not least, I had something similar with another website recently. What happened was that all of a sudden, clicking one button opened a new tab in the browser. Then it is necessary to attach the new tab.

    If nothing works, an emergency solution would be to use the "Send Key" command and go through Jira with {TAB}, {ENTER}.

    Hope that one of the suggestions fixes your issue.

    Jan Lorenz