Robotic Process Automation

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  • 1.  There was an error updating. No changes made to IBMid profile

    Posted 12 days ago
    There was an error updating. No changes made to IBMid profile

    Hello!
    I need your help. I can't instal my IBM RPA trial due to platform issues. When I try  to sign the trial Terms and Conditions it says that I must update my company details, But it also is not allowing me to save the details,

    Please help me to overcome this obstacle.



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    Sofonie Dala
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  • 2.  RE: There was an error updating. No changes made to IBMid profile

    Posted 12 days ago
    Oh dear.  All I can suggest is to create a new gmail account and start from fresh.

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    NIGEL CROWTHER
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  • 3.  RE: There was an error updating. No changes made to IBMid profile

    Community Leadership
    Posted 3 days ago
    Hi -- We reached out offline a couple of times, but I wanted to also post here in case someone runs across the same thing. 

    Please use NA in the zip code field if you run into this error.  The / is causing issues as it is not allowed in a zip code field. 

    The team is working on a fix in the meantime.

    Thanks!

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    Stephanie Wilkerson
    IBM
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