Robotic Process Automation

 View Only
  • 1.  There was an error updating. No changes made to IBMid profile

    Posted Wed January 05, 2022 07:00 PM
    There was an error updating. No changes made to IBMid profile

    Hello!
    I need your help. I can't instal my IBM RPA trial due to platform issues. When I try  to sign the trial Terms and Conditions it says that I must update my company details, But it also is not allowing me to save the details,

    Please help me to overcome this obstacle.



    ------------------------------
    Sofonie Dala
    ------------------------------


  • 2.  RE: There was an error updating. No changes made to IBMid profile

    Posted Thu January 06, 2022 04:50 AM
    Oh dear.  All I can suggest is to create a new gmail account and start from fresh.

    ------------------------------
    NIGEL CROWTHER
    ------------------------------



  • 3.  RE: There was an error updating. No changes made to IBMid profile

    Community Leadership
    Posted Fri January 14, 2022 10:22 AM
    Hi -- We reached out offline a couple of times, but I wanted to also post here in case someone runs across the same thing. 

    Please use NA in the zip code field if you run into this error.  The / is causing issues as it is not allowed in a zip code field. 

    The team is working on a fix in the meantime.

    Thanks!

    ------------------------------
    Stephanie Wilkerson
    IBM
    ------------------------------



  • 4.  RE: There was an error updating. No changes made to IBMid profile

    Posted Tue January 18, 2022 11:06 AM
    Thank you!

    ------------------------------
    Sofonie Dala
    ------------------------------