Robotic Process Automation

Expand all | Collapse all

How to Fix Help Icons in WDG Studio

  • 1.  How to Fix Help Icons in WDG Studio

    Posted Mon February 22, 2021 05:55 AM
    When I am in WDG Studio on a command window when I click on any of the Help Icons beside the labels I get an Exception Window is there a quick way to fix this so that I see the associated help message?

    ------------------------------
    Troy DesBarres
    ------------------------------


  • 2.  RE: How to Fix Help Icons in WDG Studio

    Posted Tue February 23, 2021 03:22 AM
    Edited by Bjorn Ganslandt Tue February 23, 2021 03:23 AM
    Hi Troy,

    what's the message in the Exception Window? Page not found?

    You can check your region.config file in the install directory. There is an xml tag <DocumentationUrl> which is the base URL for the help pages. It used to be pointing to https://docs.wdgautomation.com, but now if you're on the latest IBM RPA version, you can try changing it to https://www.ibm.com/support/knowledgecenter/ and restart Studio.

    /Bjorn





  • 3.  RE: How to Fix Help Icons in WDG Studio

    Posted Tue March 02, 2021 08:06 AM
    Hey Bjorn sorry for taking so long to get back to you.

    This was indeed the issue my variable in my region file was completely empty. I tried your second URL but that did not work so great so I went back to the first one https://docs.wdgautomation.com, and it works great thanks so much.

    ------------------------------
    Troy DesBarres
    ------------------------------



  • 4.  RE: How to Fix Help Icons in WDG Studio

    Posted Tue March 02, 2021 09:11 AM
    Sounds good Troy, happy to assist!

    By the way, did you include the ending backslash when you tried the other URL? I found that it is required and missed it myself first time around.

    /Bjorn

    ------------------------------
    Bjorn Ganslandt
    IBM
    ------------------------------