BPA is defined as a procedure to help improve business performance and include costs by mixing tools, people and processes through independent workflows. BPA takes repeatable standard processes out of your hands and enables you to focus on the more valuable tasks such as improving your business.
Usually started by a trigger such as a candidate submitting their details into a web form, this will launch a set of predefined actions in a workflow that appears in specific actions being used by the business. Jobs such as prospect follow-up, file transfer, invoicing, making reports or extracting informationcan all be automated from a particular place online.
With the increase in technology and software improvements, BPA is becoming a highly recognized and important tool for most CIOs, but why?
Well, as businesses grow, the need to perform difficult, labor-intensive jobs rises. Hence, the need for automation to save time and manage specific tasks becomes predominant to the success of company growth.
What are the advantages of BPA?
Time Economy
For most companies, one of the most important benefits of automation will be the time economy.
By holding the right system in place, not only will this significantly decrease the number of standard tasks you and your workers finished but it will also assist you save funds on long-term management costs.
Here is a schedule of tasks automation can take control of:
- Sales Forecasting
- Website reports
- Database backups
- Scheduling appointments
- Customer support communications
- Nurture campaigns
- Follow-up marketing emails
- Orders and invoicing
Besides, not only will automation help save you time and cash but it also reduces the risk of personal error.
By changing an automation platform for these human vulnerabilities, you and your company will be able to provide a consistent stream of high-quality work.
Quality & Flexibility
BPA can also support organizations to achieve a regular, high-quality service to their prospects or customers. By automating daily business , you will be able to make sure every step is done in the same way every single time.
Streamline Contact
Streamlining your company’s communication efforts is important for the progress of any project.
But, without the right instruments in place, this can immediately become powerful and time consuming for even the most prepared of users.
For many people, this usually involves scrolling through numbers of emails in your inbox to find the situation of a particular task, then piecing it together with other emails to gain a comprehensive understanding of your project’s situation.
With the right automation in place, it can allow your team to group up and take all the individual features of a certain processes fast and efficiently, resulting in a more secure and streamlined business process.
Besides, BPAutomation usually gives visual dashboards, providing you a small business news report on the improvement of tasks from various projects in a single workspace. This point relieves you from the stress connected to finding the current situation of each project and will let you to be extra productive.
Enforcing Culpability
When automating a workflow, you can assign unique employees to particular steps of a project or purchase. Accordingly, any tasks that require information are tracked and users will be informed when they are required to perform a specific action.
With this level of business clarity, you will be ready to see the current situation of a company process and who is required to take action before going onto the next step. This presents it easy to follow up and recognize which part of the process is getting longest and at what point it may require to be optimised.
Clear Business Visibility
For most companies, it’s essential to have clear clarity over all purchasing and sales actions. But, this can be time-consuming as it usually involves spending time in excel to clean the information and provide the relevant charts.
Now, it’s vital for companies to have a modern way in place to give the ability to extract your business’ raw information into clear directly and easily available dynamic dashboards. Here you will be able to find a deep insight into how your business is performing without having to perform time-consuming excel statements.
For instance, if you are managing with a sales team, you will have entrance to reporting functionality that shows your team’s production, KPIs, calling activity and pipeline situation for the month.
Decreasing Turnaround Times
When it comes to client service, workflow automation instruments are a huge advantage to your team as it will give your business the power to streamline existing client service calls and produce a faster and more important case analysis.
Besides, optimizing the current flow of data to your customers through processes such as production, assistance and billing will allow for a higher operational performance, including faster turnaround occasions for both customers and team.
Driving on from this, automation can further profit your organisation when looking to benefit from collaborative sharing and education.
Record Automation
Record automation is an excellent way to save time when operating on regular reports.
This point allows your business to instantly generate customized electronic documents such as agreements, legal documents, invoices and letters by taking information from a CRM and meeting segments of pre-existing text to form a new report.
This enables companies to reduce the time wasted on data entry and proof-reading and means more time can be spent outside such as seeking new clients or spend time on other actions for existing clients.