Robotic Process Automation RPA

Case Study: Coimbra & Chaves Advogados + IBM RPA = Improved Market Position

By Paula Williams posted Fri August 20, 2021 07:00 AM

Known for its highly specialized tax law services, Coimbra & Chaves Advogados, founded in 2011, wanted to implement efficient and speedy organizational processes for its projects. The company was having issues managing information and judicial decision follow-up.

Coimbra & Chaves Advogados chose IBM's Robotic Process Automation solution to tackle its challenges. The firm currently has 25 robots working 24 hours a day, seven days a week, automating tasks. 

After deploying IBM RPA, Coimbra & Chaves Advogados realized the following benefits:

⎻Optimized operations (faster and more reliable)

⎻Increased efficiency and speed of organizational processes

⎻Improved market position after only six months of implementation

⎻A 90% reduction in the time spent adjusting accessory obligations and addressing customer requests for tax refunds

According to Fabiano de Almeida Rodrigues, Counseling Partner at the firm, “Even though we only recently started using the solution, we can easily say that our partnership is a success. The tools are incredibly easy to use and have allowed us to save a significant amount of time in completing the tasks that were automated. In addition, some of the new services offered by the firm can only be done using IBM RPA which shows how satisfied we are with the project."

Hopefully, this story inspires you to consider automating some processes within your own workplace. Sign up for a complimentary IBM Robotic Process Automation (RPA) half-day workshop to explore RPA and the high-impact initiatives that can yield a faster return on investment in your organization.