Robotic Process Automation (RPA)

 View Only

Using AI and Automation to drive productivity with IBM Decisions, Workflow and watsonx Orchestrate

By Nicole Smith posted Tue October 10, 2023 12:29 PM


In a world where time is an invaluable resource, the rise of generative AI has truly been a game-changer. As we continue to navigate the rapidly evolving landscape of technology, it's becoming increasingly evident that generative AI holds the power to transform the way we work and live. The statistics tell it all according to a McKinsey & Company study: generative AI has the potential to automate up to 70% of tasks currently occupying employees' time. Moreover, a study by the National Bureau of Economic Research has shown that it can elevate workforce productivity by an astounding 14%. Join us on this journey as we delve into the incredible impact of generative AI and how it's taking the world by storm. As we continue to discover how generative AI is continuously transforming the work landscape the question remains —are we truly maximizing its potential?

IBM watsonx Orchestrate, powered by LLMs, is here to help by bringing AI to every employee. Orchestrate is personalized with the skills to support the work of your teams, using the tools they already use. With an expanding catalog of capabilities known as skills, business users can coordinate common and complex tasks driven by intuitive natural language. Employees can quickly offload time-consuming tasks freeing up valuable time to focus on their core responsibilities. IBM watsonx Orchestrate has extended its functionality to connect with IBM Cloud Pak for Business Automation. Users can now directly leverage automation features from Business Automation Workflow (BAW), Operational Decision Manager (ODM), and Automation Decision Services (ADS) within watsonx Orchestrate’s integrated, conversational platform.  

IBM Business Automation Workflow + watsonx Orchestrate

How can you enhance productivity to the next level? Seamlessly integrate your current automated digital workflows, built within the Cloud Pak for Business Automation using IBM Business Automation Workflow (BAW), into the AI-powered conversational interface of Watsonx Orchestrate. This allows you to repose the usage of your workflow by training it as a skill that can be invoked in conversations within Orchestrate to execute actions and direct tasks to the right people at the right time. Furthermore, the synergy between these solutions enable you to connect multiple sources and consolidate all automation through a single trigger environment. By combining automated workflows with AI, you gain the ability to efficiently manage teamwork, streamline processes, and manage data, ultimately leading to more informed decisions and increased productivity.

IBM Decisions + watsonx Orchestrate

By introducing your pre-existing decisions in IBM Operational Decision Manager (ODM) and Automated Decision Services (ADS) in watsonxOrchestrate’s, you empower the ability to use them as skills to invoke specific actions to deliver the desired services. This means that your automated systems become efficient decision-making tools that can engage decision-making algorithms on the fly. They also transform into conversational agents capable of learning, customizing, orchestrating, and adapting to your decision engines to align precisely with specific workflows and business needs.

Where can I learn more?

Mark your calendars for Wed, October 18, at 11:00 AM EDT. Join our experts as they demonstrate how watsonxOrchestrate uses automation and AI to bring a conversational interface to the IBM Decision and Workflow tools you already use. Submit your questions to and let's dive deep together!

Don't miss the webinar: Register here or sign up for a free 30-day Trial of Cloud Pak for Business Automation.