Forrester Research just released “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” by Craig Le Clair with Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig, and IBM is proud to be recognized as a Leader.

In the report, Forrester Research evaluated 15 digital process automation (DPA) providers against 26 criteria in three categories: Current offering, Strategy, and Market presence.

IBM received the highest scores among all vendors in the Market presence category and the highest ranked scores in AI-led process transformation tools, tooling for process automation, and among the highest scores in the ability to meet and govern use cases criteria in the Current offering category. In addition, IBM received the highest possible score in vision, innovation, and partner ecosystem in the Strategy category.

The Forrester report recognizes IBM Cloud Pak for Business Automation when it comes to AI asset maturity. The report states, “IBM brings together AI assets with automation smarts for deep deployments.” In addition, Forrester says that “IBM has one of the stronger DPA governance solutions in the field.”

Download a complimentary copy of the full Forrester Wave™ report to learn more about IBM and other vendors’ offerings.