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Automation Exposé Takes Us Behind The Scenes on Building the Accounts Payable Application for New York State

By DAVID Jenness posted Wed August 10, 2022 12:52 PM


In the August edition of Automation Exposé (August 18 at 11 AM ET), George Warner, president of the Public Sector User Group and former ECM Leader for New York State, has lined up one of the Automation specialists that he worked with to design and deploy a massive accounts payable project in New York. Greg Kaut of IBM Business Partner Versafile will be our special guest with color commentary by George as the epic story unfolds. “Greg was there every step of the way and it was quite a journey,” recounts George, “There were times that we weren’t sure we were going to survive.”

        George Warner

With 19.3 million residents, New York State is currently the fourth largest state in the U.S. by population. It is home to bustling New York City at one end and the majestic Niagara Falls at the other end. It has 57 different government agencies that manage everything from state parks, education, health and human services, arts and entertainment, public safety and transportation. Not that long ago, each agency was responsible for receiving and paying its own bills.

In his role as ECM and Automation leader for the state, George saw an opportunity to offer the state huge cost savings and efficiencies by centralizing and automating all state accounts payable operations. Many private sector companies had achieved measurable benefits with a similar strategy, including better control over expenses, improved understanding of where money is being spent and with which vendors, faster payments to reduce late fees and take advantage of discounts, and more accurate reporting.

When George looks back at all his accomplishments over two decades with New York State, this project stands out – not only for its complexity and ambition, but when it was completed, it did indeed deliver significant benefits to the state. 
                Greg Kaut

George and Greg, who is currently Director of Sales for Versafile, will take us through the journey, with before and after statistics that prove the value of Business Automation. There were many lessons learned and obstacles encountered, and in the end, you’ll find this story to be a rich case study in how to make Automation successful.

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