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IBM TechXchange Dev Day: Virtual Agents
Join us 23 January from 11 AM - 6 PM ET as over 30 speakers from IBM and key AI industry leaders discuss the latest AI trends.
When IBM combined ECM and Digital Process Divisions to create Digital Business Automation in 2018, a key strategy was the creation of a platform that integrates all automation capabilities into a single offering. The first priority for Development was integrating Capture, Content Management, Decisions, Workflow and Robotic Process Automation into what today is called the Cloud Pak for Automation.
He begins with a Blueworks Live process modeler, sets up a capture application in Automation Content Analyzer, and shows how a knowledge worker searches and retrieves a document from Content Services. You’ll also see how the capture process launches a case using Business Automation Workflow, applies some business rules using Operational Decision Management and even launches robotic process automation to help a knowledge worker complete a task.