Getting Started
Join us for IBM TechXchange Day: AI and Automation
This topic describes how to set up notification for an escalation failure. Description You want to be notified when an escalation fails without looking through the log files. Solution When an escalation executes, an entry is made to the ESCSTATUS table. One of the attributes of each...
Start Centers Use the following best practices for managing start centers: Maintain records in portlet tables. Determine what users are inactive and delete their start center records. If indexes are not present, put indexes on portlet tables. There should be an index on LAYOUTID for...
This article details application configuration best practices. Simplifying existing applications Reposition or remove fields If you have small changes to out-of-the-box applications, you cant make the changes directly within the application. A best practice is not to remove entire...