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  • 1.  MAXIMO Mobile - TECH Mobile - Start/stop assignment

    Posted Wed April 17, 2024 10:21 PM


    Using MAXIMO Mobile, using TECH Mobile app, I want to find out how the start and stop assignment functionality works. I created the work orders, assigned myself, change the status of the work order ASSIGNED. 

    In what condition the push button Start and Stop assignment will be displayed and I will be able to use this functionality?

    Pankaj Bhide

  • 2.  RE: MAXIMO Mobile - TECH Mobile - Start/stop assignment

    Posted Thu April 18, 2024 08:01 AM

    We have start & stop timers for recording labor transactions if that's what you're talking about. There are a couple of system properties and organization settings to control the behavior of the start/stop timer. 

    System Properties - this controls whether clicking "Start Work" should start a timer - this controls whether a user is able to start multiple timers or if they need to stop a timer before starting a new one.

    Then in the Organizations application, open the System Settings. There is a section there labeled timer. The two most important ones to consider are the "Automatically change work order status to INPRG when a user starts a labor timer" and "By default, change the work order status to COMP when a user stops a timer". The first one is often enabled and will take a WO that was in APPR for example and make it INPRG when a timer is started. The second one is typically disabled because a timer can stop for a variety of reasons and doesn't necessarily indicate the work was complete.

    If this was actually about assignments, we do not currently interact with assignments in Maximo Mobile out of the box in 8.11. In the 9.0 release (end of June) we will have a simple accept/reject flow for assignments to support the dispatching use case where the dispatcher needs to know whether the person they dispatched the work to is able to perform the work. 

    In the 9.1 release we're looking to add more support for assignments inside the application.

    Assignment functionality could be added with configuration today if there was a use case you needed. 

    Steven Shull

  • 3.  RE: MAXIMO Mobile - TECH Mobile - Start/stop assignment

    Posted Thu April 18, 2024 11:05 AM
    Hello Steve,

    Thanks for your help. I can see the timers now. 

    We implement a different functionality. A work order has one or multiple assignments for the craft. The supervisor changes the status of the work order to ASSIGNED. We have a view in DataSplice that shows the assignments to the crafts. The craft can start the assignment and stop the assignment using that view. (they can do this only once) Once all the assignments are completed, the status of the work order is changed to WCOMP (this is accomplished using the automation script). 

    We were looking for similar functionality using MAXIMO mobile. As you said, we will need to wait until 9.1 or develop something similar by ourselves.

    Thanks again for your help.

    Pankaj Bhide

  • 4.  RE: MAXIMO Mobile - TECH Mobile - Start/stop assignment

    Posted Fri April 19, 2024 08:58 AM

    Hi Steven,

      Could a user use a start/stop timer to track travel time and then, at the work site, use the timers to track work time?


    EMA Canada| Inc.

  • 5.  RE: MAXIMO Mobile - TECH Mobile - Start/stop assignment

    Posted Fri April 19, 2024 09:14 AM

    Yes, we have that out of the box. We outline the system properties for this (along with some others) here: If anything isn't clear let me know. I tried to make sure some of the less clear concepts (like how we determine miles or kilometers) was provided here. 

    Specifically, is disabled out of box but when enabled, that triggers the initial prompt for start travel. When the user is outside of the radius (, then instead of Start Work it will show start travel. This records a labor transaction with travel indicated instead of work on the labor transaction. 

    Steven Shull