Maximo

 View Only
Expand all | Collapse all

Issue while running reports (OOB, Adhoc and Custom) in MAS 8.9

  • 1.  Issue while running reports (OOB, Adhoc and Custom) in MAS 8.9

    Posted Wed May 31, 2023 09:43 AM

    While executing report getting error like "There was an exception on the server. Check your report parameter values, or contact your system administrator, "

    It works fine, after did restart of manage able to open report but then again after some days this issue started.

    Does anyone face similar issue in MAS8.9(Manage 8.5.5)?



    ------------------------------
    Ramakrishnudu Kayala
    ------------------------------


  • 2.  RE: Issue while running reports (OOB, Adhoc and Custom) in MAS 8.9

    Posted Thu October 24, 2024 04:00 AM

    We are also facing same issue. Did you get any solution for this. Thanks!



    ------------------------------
    Rajkumar Selvaraj
    ------------------------------



  • 3.  RE: Issue while running reports (OOB, Adhoc and Custom) in MAS 8.9

    Posted Fri October 25, 2024 08:57 AM
    This type of "it runs for a few days and then fails" is often seen when the jvm has a memory leak. 
    You need to check your reports to confirm that secondary datasets are being closed. 
     
    If the jvm is running other work then it is important to monitor the mbo counts to see where memory is being used. 
    I discuss memory leaks in my blog articles (see my signature) and its too complex to discuss here. 
     
    If organisations are experiencing performance issues and /or need to restart the jvm unexpectedly /frequently then reach out to me. 
    I have custom automated tools that have dramatically sped up investigations /pinpointed faults. 
     
    Best regards Mark 


    ------------------------------
    Mark Robbins
    Support Lead/Technical Design Authority / IBM Champion 2017 - 2023
    Cohesive (previously Vetasi Limited)
    https://www.linkedin.com/pulse/maximo-support-advice-from-non-ibm-engineer-article-mark-robbins/
    ------------------------------