Maximo EAM

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  • 1.  Clarification on IBM Maximo Application Suite Appoint Licensing

    Posted Fri April 30, 2021 06:06 PM
    We we are trying to cater for 2500 Maximo application suite users. Below is a description of our IBM Maximo licensing.
    Quantity    Part Number     Description
    2,500         D28AYLL            IBM Maximo Application Suite per AppPoint License + SW Subscription & Support 12 Months --- Total points for this item: 25.00
    Can someone please clarify what this actually means? What does the 2,500 versus the 25.00 means? How do we articulate any limitations on number of concurrent users? Thank you.

    mx pro

  • 2.  RE: Clarification on IBM Maximo Application Suite Appoint Licensing

    Posted Mon May 03, 2021 10:14 AM
    This might come off incorrectly, but I honestly mean it with the best intentions. Licensing is one of those things that I would recommend getting clarity from your sales rep and members of IBM's licensing teams. If push comes to shove, anything documented here won't be relevant and you want to ensure you are compliant as the last thing you want is a surprise bill during an audit.

    Speaking to the question specifically of "limitations on number of concurrent users", that number will vary based on your use case. There are 3 user license types (Limited, Base, Premium) that cost 5, 10, and 15 app points respectively per concurrent user. These are driven by the access that they need inside the applications. There are also certain products that consume app points on a "per install" metric such as Spatial (20), SAP/Oracle Adaptor (80), and I believe for the Visual Inspection app there are app points required for that as well.

    I'm not sure how familiar you are with licensing today, but Limited corresponds to Limited users today with the addition of Maximo Mobile/Maximo Anywhere, Linear, Calibration, and Spatial (at the user level). They can also use Industry Solutions/add-ons under the Limited user entitlement concept (IE 3 module). And it includes Monitor.

    Base includes full access to standard Maximo (no Industry Solutions), Scheduler, Health, Assist, and Safety in addition to the access granted by Limited.

    Premium includes Predict and is needed for full access to Industry solutions (IE Oil and Gas, Service Provider, etc.)

    Steven Shull
    Director of Development
    Projetech Inc

  • 3.  RE: Clarification on IBM Maximo Application Suite Appoint Licensing

    Posted Mon May 03, 2021 10:51 AM
    You definitely should have this conversation with your Sales Representative.  However, here's my understanding of App Point licensing:

    • all logins are for concurrent use; no more Named Users
    • For each login, regardless of whether the user is logging into test/dev/prod/etc., the user will consume app points from your "pool" of 2500 points
    • the app points will be released back to the "pool" upon logout
    • if the user logs into multiple environments (e.g. Test and Production), it's not supposed to consume app points multiple times
    • not sure if app points are consumed multiple times if user logs in from multiple devices
    • the number of app points consumed is controlled by the user's profile
    • a "Limited" user can use up to 3 Modules; this CAN include Mobile, Anywhere, Industry Solutions, ACM, HSE, Service Provider, Linear, Calibration, and Spatial; this CANNOT include Scheduler, integration tools, system config tools, security settings)
    • Limited users consume 5 app points
    • a "Base" user can access basically anything that was in classic Maximo, Scheduler, Mobile, Anywhere, Linear, Calibration, and Spatial
    • Base users consume 10 app points
    • a "Premium" user is someone who either accesses more than three Industry Solutions or add-ons (HSE, ACM, Service Provider)
    • Premium users consume 15 app points
    • Application Adminstrator users consume either 10 app points (if they administer the areas of Maximo that Base users access) or 15 app points (if they administer areas where Premium users access), AND their app points are supposed to be reserved so that they will always be able to log in
    • if you run out of app points, there's supposed to be a way to configure the system to either warn you that you've used too many, or to prevent additional logins.
    • If you're using certain features (Spatial, Civil Infrastructure, Oracle or SAP connector), these each consume points, for each environment you have, AND their app points are supposed to be reserved so that they will always be able to log in (they get consumed from the "pool" first)

    If you wanted to compare this to 7.6 licensing:
    • Express tier is eliminated; merged with Limited tier
    • Named User licensing is eliminated
    • Limited tier can now access some applications they may not have been able to before
    • Premium is a new tier
    • one part number for everything in the Maximo brand

    All that said, there's no way to look at your 2500 Points and tell you if you can support 2500 users.  It will depend on what all they need to access; if you are using Spatial, Civil Infrastructure, Oracle Connector, and/or SAP Connector; and how many users you will have logged in at the same time.  Even if you didn't use any of the special stuff (that is, you don't use Spatial, Civil Infrastructure, either Connector, or Scheduler; and only had Limited-tier use of Industry Solutions, ACM, HSE, and Service Provider) and only had one Application Administrator, the best you'd do is 498 users at 5 app points each (assuming you can keep all these users to 3 or fewer Modules), plus your one Administrator at 10 points.  As you start using anything that's not classic Maximo or you have users needing more than 3 modules , now called "Manage" the number of users you can support concurrently will almost certainly decrease.  For example, Spatial costs 20 points per environment.  If you have 3 environments, that's 60 points that can't go to support/enable end users.

    Hopefully someone did some analysis of your LOGINTRACKING table to figure out a good concurrency ratio.  It looks like you're licensed for roughly a 5:1 ratio.

    As far as the "Total points for this item: 25.00" line -- I really don't know what that is.  I think it's like an IBM customer loyalty program.  When you buy something from IBM, you earn points that can be used for. . .I don't know what.  I've been with IBM Maximo since they bought MRO Software, and I've never used those points.

    ***Disclaimer*** Again, that's just my understanding of how App Point licensing works.  Talk to your IBM Sales Representative for official answers.

    Travis Herron

  • 4.  RE: Clarification on IBM Maximo Application Suite Appoint Licensing

    Posted Thu May 27, 2021 02:24 AM
    // all logins are for concurrent use; no more Named Users // 

    I hope this stattement to be rephrased as "
    • all logins are for concurrent use; no more Named Users, except ADMIN users

    Maximo Consultant
    (91996) 200-0011

  • 5.  RE: Clarification on IBM Maximo Application Suite Appoint Licensing

    Posted Thu May 27, 2021 08:21 AM
    No, it's currently all concurrent (including admins). You can reserve points for specific users to ensure they're able to login but it just removes those points from the overall pool.

    That being said, IBM is listening for this type of feedback. If this is important to you I would discuss with your IBM Rep. The more organizations pressing for an option for named users the more likely they are to do it.

    Steven Shull
    Director of Development
    Projetech Inc
    Cincinnati OH

  • 6.  RE: Clarification on IBM Maximo Application Suite Appoint Licensing

    Posted Mon May 03, 2021 10:57 AM
    Just read Mr. Shull's response -- it looks like the licensing has even changed since the documentation I was looking at that was created in January.  So, again, talk to your Sales Representative.

    Travis Herron