Troubleshoot a branched project that cannot be closed

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Troubleshoot a branched project that cannot be closed 

Thu February 08, 2018 06:18 PM

Applies to: Apptio TBM Studio R12.3+

 

Apptio Uplifted Content

This topic was contributed by an Apptio expert and Technical Support Engineer @George _.

 

Symptom 

In TBM Studio, you click the Close Branch button on the Project tab. However the branched project cannot be closed and you receive a warning message similar to the following:

 

Warning - Cannot Close Branch

 

What's going on

The branch you tried to close was created from the build that is currently in your Production environment and is, therefore, in use. 

 

Resolution

You will need to promote the next build from Staging, to Production (How?), in order to close the branch.

 

TIPS  

 

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