A place for Cloudability product users to learn, connect, share and grow together.
Priority
High
Audience
Cloudability Administrators
Participation Level
Action may be required – Please read for details
Date
Maintenance to begin March 27 and continue until May 5.
Event Details
Apptio is performing infrastructure improvements that will enable the introduction of new features and functionality in future releases.
There is no downtime associated with this maintenance. The Cloudability application will remain online and available. However, some of the changes being introduced will alter Apptio’s network configuration. This could impact your access to or use of the application if you have implemented whitelisting rules within your corporate network for Cloudability.
After the completion of maintenance for your application tenant, you will no longer have access to the Workload Placement feature. This will be replaced by Workload Planning, which offers improved functionality and an updated user experience. This is an early-access BETA feature that is still under active development. However, we hope you will find the new feature a useful replacement, even in its current form.
Required Action
IP-based Whitelisting
Apptio applications are hosted on systems with dynamic IP addresses. Therefore, whitelisting of Apptio host system IP addresses is not recommended. If you have an existing legacy whitelisting agreement with Apptio, please reach out to your TAM/Customer Success Manager/ Account Manager or log a support ticket by April 1, 2023 to receive instructions for continued support for your legacy configuration.
DNS Whitelisting for Metrics Agent
Whitelisting of the URLs used by the Cloudability metrics agent installed in a customer’s Kubernetes cluster is supported. If your networking policy is configured to deny outbound traffic by default, please add the following endpoints to your whitelisting rules by April 1, 2023.
Questions
For additional questions or concerns, please contact your Apptio TAM, CSM, Account Manager or open a support case.
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