Turbonomic

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  • 1.  Connecting Turbonomic with AppDynamics

    Posted Thu November 14, 2024 03:44 AM

    Folks,

    I have a PoC with a client and one of the use cases is to integrate with applications monitored by AppDynamics. After following the doc here: https://www.ibm.com/docs/en/tarm/8.14.2?topic=targets-cisco-appdynamics, Turbonomic can connect but have problems accessing the database endpoint as suggested by the error message.

    Image 1 - Target configuration page

    Target configuration setting
    Image 2 - First error message - unauthorized
    Error message 1 - unauthorized
    Image 3 - Second error message a few minutes after the previous error message shown up
    Error message 1 - cannot invoke


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    Okta Riveranda
    Technical Specialist
    IBM
    Jakarta Pusat
    08887525100
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  • 2.  RE: Connecting Turbonomic with AppDynamics

    Posted Thu November 14, 2024 01:21 PM

    Hi Okta, best to log a support ticket to have the support team help you out at https://support.ibm.com thanks 



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    Jason Shaw
    Product Manager | Turbonomic
    IBM Software | IT Automation
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  • 3.  RE: Connecting Turbonomic with AppDynamics

    Posted Thu November 14, 2024 05:58 PM

    Okay Jason, will do.



    ------------------------------
    Okta Riveranda
    Technical Specialist
    IBM
    Jakarta Pusat
    08887525100
    ------------------------------



  • 4.  RE: Connecting Turbonomic with AppDynamics

    Posted Mon November 18, 2024 04:19 AM

    As the errors mention being able to list databases, I wonder if you missed the comment below for the permission needed for this (shown below)?



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    Barry Howard IT Automation Technical Specialist
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  • 5.  RE: Connecting Turbonomic with AppDynamics

    Posted Mon November 18, 2024 04:27 AM

    Hi Barry,

    Didn't expect to also see you here.

    Yes, the client already did that. Please see screenshot that was taken from the AppD UI.



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    Okta Riveranda
    Technical Specialist, IBM Automation Software Brand
    IBM
    Jakarta
    +62 888 7525 100
    ------------------------------



  • 6.  RE: Connecting Turbonomic with AppDynamics

    Posted Mon November 18, 2024 05:00 AM

    ok, great, just thought I would check. However, I see from another source that you have your answer now and it will be fixed in the next release (8.14.3) :-) 



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    Barry Howard IT Automation Technical Specialist
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  • 7.  RE: Connecting Turbonomic with AppDynamics

    Posted Mon November 18, 2024 05:04 AM

    LOL

    Yes, we are expecting a bug fix for this in the next release, as it's already a known issue.



    ------------------------------
    Okta Riveranda
    Technical Specialist, IBM Automation Software Brand
    IBM Technology
    Jakarta
    +62 888 7525 100
    ------------------------------