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I have a customer that would like to get the notifications when a new Turbonomic release is available. This customer did subscribe through the My Notifications service (which I did also) and in the IBM Announcements (IBM Documentation)
In My Notifications, for the IBM Turbonomic Application Resource Management, when I go to the details about the notifications for the product, I only see a couple of entries and the last one for Turbonomic on prem dates from 2023-09-07, and states it is for version 8.8, which is not accurate. In last September, it was version 8.11 that was made available (https://www.ibm.com/support/pages/node/7034233)
In the Notfications for all announcements, if we filter on Turbononic, we only see 2 entries ( https://www.ibm.com/systems/support/myview/subscription/css.wss/view/P18d9e6de570
The only place I saw a list that looks a little more complete is here: IBM product lifecycle - IBM Support
So, where should one go and what needs to be done to get the notifications where new Turbonomic releases are available without having to actually go on that last support page and do a query?
If you have a subscription to partnerworld plus you find the info on seismic otherwise : https://community.ibm.com/community/user/aiops/viewdocument/turbonomic-releases?CommunityKey=8e1487dd-98f9-435f-adc6-7a37d8b9b217&tab=librarydocuments
So, there is no way to get push notifications for Turbonomic, only pull? Meaning the customer have to come on this community site to see the release?
Yes correct, to be sure you can open a support ticket at Turbonomic.
btw - bear in mind that Turbo is released every 2 weeks and has been consistently doing this with very few exceptions for the last 3-4 years or so. As such, it is very easy to know when you can go and download a new version.
Agreed, but the customer asks for a notification and that is something available for many IBM products.
I have transmitted the available information and links to them. Hopefully that will suffice.
Thanks for the information