Mr. Shinji Nishio, leader of Instana sub-group of JIMUC ITSM Working Group, tried to use Instana Free Trial site. He used IBMID : firstname.lastname@example.org , where the mail address of email@example.com was stored to this IBMID.
In this case, magic link to his Instana Trail seemed to be sent to his IBMID, which was firstname.lastname@example.org. He expected that the link information would be sent to his mail address, which is email@example.com . The reason of this problem is that his IBMID and mail address are not the same, because his IBMD was created several years ago and his company (NIC Soft) decided to use the mail system of its group company ( NI and C corporation ) 2 years ago. His IBMID (firstname.lastname@example.org) is used for Passport Advantage Q&A now, so he needs to use it although his mail address was changed.Please give him some advice how he can use Instana Free Trial.
Thanks Giovanni Vuolo.
According to Shinji Nishio, he already tried his private mail address, which is Gmail, but free mail address was rejected. Is there any other way?Chikako InamiJapan IBM Middleware User Community (JIMUC) Leader
Trent ShupeThank you for your advice.I have asked Shinji Noshi, whether he did try using Shinji_Nishio@niandc.co.jp. I will inform you his reply.Thanks and regards,Chikako Inami
[ Cross-Posted from JIMUC ]Trent ShupeThank you for your advice.
Shinji Nishio tried using Shinji_Nishio@niandc.co.jp. He got an error message of ' Please contact your Partner Manager 'Is there any other way to use Instana Free Trial ?