Sartini and his team provide services that fall under three main areas of focus: ITIL Services, Cognitive Services and Business Services. Their services include but are not limited to multicloud management, application performance management, continuous vulnerability and compliance monitoring as well as application resource management. Their typical clients have between 100 and 500 servers, and they maintain environments that are on-premises, in Azure and Amazon Web Services (AWS), and on hybrid cloud. BlueIT’s team also manages 50 SAP landscapes. “Today, when onboarding a new client, we start by deploying Turbonomic and we turn to Instana to assure application performance during clients’ critical releases,” explains Sartini.
Given the heterogeneity of their clients’ environments, it is critical that Sartini and his team have the tools they need to onboard each new client efficiently and continuously optimize application performance moving forward. Ease of deployment and time to value are key. “We have found that the initial setup of Turbonomic and Instana is simple and immediate,” notes Sartini. In the course of a single day, both tools can be deployed and start proactively identifying resizing opportunities. Instana has a single agent that can be installed in a matter of minutes, while Turbonomic can be installed in a matter of hours. “When onboarding a new customer, we can now show them in just a few clicks how Turbonomic and Instana can work in their own environment,” explains Sartini. Turbonomic provides AI-powered application resource management, while Instana provides infrastructure monitoring and observability. “Each tool has an exhaustive dashboard that is easy to navigate and provides actionable insight right away,” notes Sartini.