New Support Offerings strike the right chord (Americas session) Webinar

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Summary

Tune your technology in rhythm with IBM’s new support offerings and orchestrate success in the digital era. The symphony of progress resonates through extended, sustained and advanced support.

Available around the clock and around the world, IBM Support helps ensure that you get the level of help you need, when you need it, to keep your business running smoothly. 

• Extended Support provides additional years of support once products have reached the end of Base Support for a specific version / release.
• Sustained Support provides support for products that have been withdrawn from market and the last supported version / release has reached its end of support date.
• Advanced Support provides a higher tier, priority care support beyond that provided with the standard Subscription and Support offering.

Key Speakers

Steward Rich - Business Unit Exec, WW Subscription and Annuity, IBM Technology

Steward is a Worldwide Subscription & Annuity (S&A) Leader for IBM Technology with 28 years with IBM in multiple roles. Currently he is focused on the S&A relationship with Offering Management and Brand GMs to drive customer value for their S&A investment.



Wendy Moore - WW Subscription and Annuity Leader - IBM Data & AI and Security

Wendy is a Worldwide Subscription and Annuity (S&A) Sales Leader for IBM Data and AI and Security. With over 16 years with IBM, holding various roles, she is now focused on ensuring value and innovation is delivered to current S&A clients, ultimately, creating clients for life.