Webinar: CRM Experience Successes from a gen AI early adopter

Summary

IBM has been a pioneer in the AI space for decades. Most of the innovation that now is of greatest benefit to our customers began as experiments we ran within our own business. Leading solutions and technologies that have revolutionized industries started as efforts to improve our own employee, customer, and partner experiences.

You’re invited to join leaders from IBM for a look at the industry trends and practices that pioneering organizations like IBM are adopting based on research and insights into the rapid evolution of the Salesforce ecosystem. Leave with a roadmap to improved sales and service experiences that drive results and improve satisfaction.

Can’t make the scheduled time? Register now and we’ll send you a link to the on-demand replay once it is available.

Key speakers



Nisha Kohli, Global Research Lead - IBM Institute for Business Value, IBM



Bob McDonald, Client Partner & CRM Experience Leader - IBM