Hi all,

I have an auth code for SPSS 29 on Windows 11 from my uni. The license wizard just restarts the app. I cannot go to the license screen. I tried to insert the code manually from command line. However, I get the error below. There is a similar error reported here. I installed the latest C++ redistributable but it didn't solve the problem. Any idea what could've the problem?

PS C:\Program Files\IBM\SPSS Statistics> .\licenseactivator.exe 494f149adxxxxxxxxx
java.lang.StringIndexOutOfBoundsException: begin -4, end 5, length 1
        at java.base/java.lang.String.substring(Unknown Source)
        at com.law.panels.Main.main(Unknown Source)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.base/java.lang.reflect.Method.invoke(Unknown Source)
        at com.zerog.lax.LAX.launch(DashoA10*..)
        at com.zerog.lax.LAX.main(DashoA10*..)

Hi @Merve Almalioglu,

Is this a new installation of Statistics 29.0.x.x?  Or have you updated from Statistics 28.0.x.x?  Both use the same install path and perhaps you've got something corrupted, like files not updated.

I suggest a complete uninstall of IBM SPSS Statistics followed by a fresh install of the latest release, IBM SPSS Statistics 29.0.2.0
See the bottom of the page for that link.  You will see Fix Central links for the installers for both Windows and macOS. 

I hope that helps!

PS C:\Program Files\IBM\SPSS Statistics> .\licenseactivator.exe 494f149adxxxxxxxxxjava.lang.StringIndexOutOfBoundsException: begin -4, end 5, length 1        at java.base/java.lang.String.substring(Unknown Source)        at com.law.panels.Main.main(Unknown Source)        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)        at java.base/java.lang.reflect.Method.invoke(Unknown Source)        at com.zerog.lax.LAX.launch(DashoA10*..)        at com.zerog.lax.LAX.main(DashoA10*..)