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SPSS bug, no output

  • 1.  SPSS bug, no output

    Posted Mon March 20, 2023 12:07 PM
    Edited by Renee Damstra Mon March 20, 2023 12:20 PM

    Since today when I open SPSS and then the syntax and try to run syntax, nothing happens. No screen with output appears. Also when I click on the cross to close SPSS, nothing happens. In File - Exit is grey. I can however navigate as normal. I can open a new output window but nothing appears if I run. Also if I try via the menu for instance Data - Define variable properties, I can select a variable and click 'continue' and nothing happens. There seems to be no lag in speed or anything. 

    How to solve this?

    Windows 10, SPSS 28.0.1.0. 

    This is the syntax, I tried to run both with cursor before 'MIXED'. Normally this works.

    MIXED mood_lonely with pet_interact age gender education SessionInstance
        /CRITERIA=CIN(95)
        /PRINT=SOLUTION TESTCOV
        /METHOD=REML
        /FIXED=INTERCEPT pet_interact
        /RANDOM=INTERCEPT pet_interact | SUBJECT (subjID)
        /Repeated=SessionInstance | SUBJECT (subjID) COVTYPE (UN).

    *deelvraag 1: verband tussen interactie met huisdier en impliciete eenzaamheid.
    MIXED Impliciete_eenzaamheid with pet_interact age gender education SessionInstance
        /CRITERIA=CIN(95)
        /PRINT=SOLUTION TESTCOV
        /METHOD=REML
        /FIXED=INTERCEPT pet_interact
        /RANDOM=INTERCEPT pet_interact | SUBJECT (subjID)
        /Repeated=SessionInstance | SUBJECT (subjID) COVTYPE (AR1).

    ------------------------------
    Renee Damstra
    ------------------------------



  • 2.  RE: SPSS bug, no output

    Posted Tue March 21, 2023 10:49 AM

    I have also deleted and reinstalled SPSS. Same problem.

    Can someone please help?



    ------------------------------
    Renee Damstra
    ------------------------------



  • 3.  RE: SPSS bug, no output

    Posted Tue March 21, 2023 11:21 AM

    I don't know if I can help, but I'll try:

      1. BE SURE TO HAVE SPSS CLOSED.

      2. Open a command window (cmd.exe)

        In it:

      CD "%APPDATA%\IBM\SPSS Statistics"

      rmdir /s /q 28

      reg delete HKEY_LOCAL_MACHINE\Software\JavaSoft\Prefs /F

      reg delete HKEY_CURRENT_USER\Software\JavaSoft\Prefs /F

      3. Now, start SPSS again. (You will have to "Apply Existing License")

      Let's see if that changes anything.



      ------------------------------
      Rick Marcantonio
      Quality Assurance
      IBM
      ------------------------------



    1. 4.  RE: SPSS bug, no output

      Posted Tue March 21, 2023 11:47 AM

      Note - Private messages to my Community Inbox are failing.

      Try this:

      1. Open another command window.
      2. Go to the directory where you installed SPSS. If you used the default, that would be C:\Program Files\IBM\SPSS Statistics
      3. Type spss.com
      4. Please try to use the program and, when/if it fails, copy whatever contents are sent back to the command window by SPSS and let me see them.


      ------------------------------
      Rick Marcantonio
      Quality Assurance
      IBM
      ------------------------------



    2. 5.  RE: SPSS bug, no output

      Posted Wed March 22, 2023 01:13 PM

      Hi Rick, 

      I am not sure what you mean by the steps. If I open a command window and type in the directory (which is correct) for SPSS it says it is not recognized as a command or program or batch file. If i go the the directory in my explorer and type spss.com I get different folders and files to choose from such as spss.command and spss.common.

      And if I would just open a command window and then go to a directory in explorer then what is the point of opening a command window?



      ------------------------------
      Renee Damstra
      ------------------------------



    3. 6.  RE: SPSS bug, no output

      Posted Wed March 22, 2023 03:17 PM

      Sorry if I wasn't clear.

      command window = use cmd.exe on your computer; it may be called a "Command prompt" in Windows. This is nothing to do with SPSS at all. SPSS should be closed at this time.

      So, make sure that SPSS is not open.

      Then:

      1. Go to a command prompt (Start menu > command prompt, or cmd).
      2. Go to the directory where you installed SPSS. If you used the default, that would be C:\Program Files\IBM\SPSS Statistics
      3. Type spss.com
      4. Please try to use the program and, when/if it fails, copy whatever contents are sent back to the command window by SPSS and let me see them.


      ------------------------------
      Rick Marcantonio
      Quality Assurance
      IBM
      ------------------------------



    4. 7.  RE: SPSS bug, no output

      Posted Thu March 23, 2023 04:01 PM

      Hi Rick,

      I have the same problem with SPSS 29 on MacOs Monterey 12.5: the output is not showing.

      Do you have an idea what I can try?

      Best regards

      Tatiana



      ------------------------------
      Tatiana Usnich
      ------------------------------



    5. 8.  RE: SPSS bug, no output

      Posted Thu March 23, 2023 04:09 PM

      Hi. I would need to know a little more before recommending anything. You start up SPSS, open data, run some analysis, and are not getting any output in the Output Viewer?



      ------------------------------
      Rick Marcantonio
      Quality Assurance
      IBM
      ------------------------------



    6. 9.  RE: SPSS bug, no output

      Posted Thu March 23, 2023 06:40 PM
      Edited by Renee Damstra Thu March 23, 2023 06:41 PM

      See the printscreen. I have tried to type different things in the command window but it doesn't recognize anything. On th e right you can see the folder of SPSS that C:\Program Files\IBM\SPSS Statistics refers to. 



      ------------------------------
      Renee Damstra
      ------------------------------



    7. 10.  RE: SPSS bug, no output

      Posted Thu March 23, 2023 08:32 PM

      OK, the black window on the left is what I am calling the "Command Window."

      Let's forget about that for the time being. Is the problem now that the MIXED with unstructured covtype fails to run?

      As far as I know here, with my own test jobs, COVTYPE(UN) does work, so it's a data-related problem that we can't diagnose on this side. You would need to consult a statistician. At present, the ones on staff here can only consult on what look like bugs in the syntax or algorithms. 



      ------------------------------
      Rick Marcantonio
      Quality Assurance
      IBM
      ------------------------------



    8. 11.  RE: SPSS bug, no output

      Posted Mon March 27, 2023 10:52 AM

      It seems to be a bug or strange SPSS thing. I have the same problem of not being able to close the application after other actions such as 'Restructure'. It ends up in only question marks for values and I can only force quit SPSS.



      ------------------------------
      Renee Damstra
      ------------------------------



    9. 12.  RE: SPSS bug, no output

      Posted Wed March 22, 2023 01:16 PM

      Additionally I have noticed if I just open the spss file and syntax, syntax does run.

      However I would like to change the syntax to UN in stead of AR1 (see bold part below). Once I change this from AR1 to UN no output is generated and I can't close SPSS anymore.

      MIXED mood_lonely with pet_interact age gender education SessionInstance
          /CRITERIA=CIN(95)
          /PRINT=SOLUTION TESTCOV
          /METHOD=REML
          /FIXED=INTERCEPT pet_interact
          /RANDOM=INTERCEPT pet_interact | SUBJECT (subjID)
          /Repeated=SessionInstance | SUBJECT (subjID) COVTYPE (UN).



      ------------------------------
      Renee Damstra
      ------------------------------



    10. 13.  RE: SPSS bug, no output

      Posted Wed November 15, 2023 05:07 PM

      I'm experiencing the same issue.

      Rebooting SPSS resolved the issue.



      ------------------------------
      M. van Veen
      ------------------------------



    11. 14.  RE: SPSS bug, no output

      Posted Thu November 16, 2023 01:54 PM

      Hi @M. van Veen, 

      Please run the following from a Command Syntax window to turn off OMS:

      OMSEND TAG=ALL.

      Let us know if that doesn't fix it for you.

      Regards,



      ------------------------------
      Curtis Browning
      SPSS Statistics Architect
      ------------------------------



    12. 15.  RE: SPSS bug, no output

      Posted Mon January 29, 2024 12:21 PM

      Hello Curtis,

      I have the same problem of not being able to see the output. I'm not even sure if there even is an output.

      I have tried turning off OMS as you suggested, but it doesn't seem to work or even run when I try.

      Could you maybe help me?

      - Michelle



      ------------------------------
      michelle koppe
      ------------------------------



    13. 16.  RE: SPSS bug, no output

      Posted Tue January 30, 2024 01:15 PM

      Hi @michelle koppe. Maybe I can help, and if I can't I can point you to where you can submit a Support case.

      1. What version of IBM SPSS Statistics are you using?
      2. Are you using the MacOS or the Windows client?
      3. Are you running in single-seat or client-server mode?
      4. Did this work previously and if so, what changed when it stopped working?
      5. Do you get any feedback or error when running:

                  OMSEND TAG=ALL.

      Best,



      ------------------------------
      Curtis Browning
      SPSS Statistics Architect
      ------------------------------



    14. 17.  RE: SPSS bug, no output

      Posted 30 days ago
      Edited by Margaret MacDougall 30 days ago

      This problem is not unique to use of syntax. The same applies with the menu-based approach. I sought to perform a simple regression analysis today with a small dataset. On seeking to add plots to the originally requested output, I found SPSS unresponsive. I then tried to obtain the output in a new output file but this file remained blank. This was consistently the case when I resorted to using the simple menu-based option uner 'Descriptive Statistics' for exploring data. The only solution was to close the program entirely and start again. This, together with other user concerns around this type of issue and other reported issues, points to the fact that there are critical issues with SPSS version 29 and recent later versions that need to be thorougly investigated.  While well-intended, answering with apparent quick fixes in response to a single user query is not recognising the seriousness of this situation. The issues with recent versions of SPSS (for Windows, at least, in my case and that of my students) is undermining its reputation for ongoing use in university courses due to the need to apologise to students and find workarounds in the absence of available expertise to understand and address the problems efficiently.



      ------------------------------
      Margaret MacDougall
      ------------------------------



    15. 18.  RE: SPSS bug, no output

      Posted 29 days ago

      Hi @Margaret MacDougall,
      The issue Curtis has been discussing is detailed as Known Issue DT396174

      This was a problem where the Auto-recovery feature was inadvertently leaving OMS turned "on" after it finished backing up your work. 

      The workarounds were to:

      • Issue an OMSEND command when you found yourself in this situation.
      • Disable Auto-recovery entirely to keep from getting yourself back into this situation.

      This Known Issue has now been addressed in IBM SPSS Statistics 30.0.0.0 (172) and later.



      ------------------------------
      David Dwyer
      Global Solution Consultant
      IBM
      ------------------------------