Support Member
we can only create a license code if you also provide the 20 digit authorization code along with the lock code. For a lock code only no license code can be generated.
Please open a ticket where you provide authorization code and lock code to have a license code created.
Open a ticket via option A) of B) mentioned below:
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Dear SPSS user,
Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, Authorization Code, email address, etc... need to be handled through either a normal Support ticket via link above or via the SPSS Licensing support page.
A) If you have a normal Support contract open a ticket on:
https://www.ibm.com/mysupport/
with your IBM customer number ICN.
B) If you do not have a Support contract use method below:
Go to:
https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing
Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.
regards, IBM SPSS Technical Support
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