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  • 1.  Conversational Chatbot Reference Architecture

    User Group Leader
    Posted Tue November 14, 2023 02:41 PM

    The IBM Cloud Architecture Center has several conversational chatbot architecture diagrams. 

    Check out these 4 architectures that showcase the flow and the sequence of steps and tasks needed at each step: planning, preparing, runtime, and security.

    https://www.ibm.com/cloud/architecture/architectures/cognitiveConversationDomain/reference-architecture



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    Trinh Le
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  • 2.  RE: Conversational Chatbot Reference Architecture

    Posted Mon January 22, 2024 02:51 PM

    Hi Trinh,

    I tried to access the link ou indicated in your post but it goes to the data architecture page. Can you please update with the direct working link.

    thanks,

    Louis.



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    Louis Paul
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  • 3.  RE: Conversational Chatbot Reference Architecture

    User Group Leader
    Posted Wed January 24, 2024 10:51 AM
    Edited by Trinh Le Wed January 24, 2024 10:51 AM

    Hi Louis,

    Thanks for following up! As you pointed out, we actually updated our conversational chatbot architecture diagrams. I couldn't locate the previous one but I found this high-level architecture for WatsonX Assistant.

    Additionally, I recommend checking out the product architecture for these common use cases that we often see in Conversational AI and Generative AI:

    While these don't include the specific steps for planning, preparing, runtime, and security, they include the conceptual, product architecture as well as the on-prem/deployment options. 

    Hope this helps!

    Trinh Le



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    Trinh Le
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