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I recently renewed my SPSS license. I received an authorization code via email. Unfortunately I was not able to input the authorization code before it expired (about a month ago). How do I get a new code?
Support Member Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, authorization code, email address, etc. need to be handled through either a normal support ticket or via the SPSS Licensing support page.
A) If you have a normal support contract, open a ticket on:
and use your IBM customer number ICN.
B) If you do not have a support contract, go to:
and use the blue button called “Open a case”. Include all required information (e.g. authorization code, lock-code, product version, etc.) so that we can immediately process your request.