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Don't Panic! Upcoming improvements to Licensing Portal

By Archive User posted Fri September 22, 2017 06:06 PM

On July 31 we announced a new SPSS Support Portal that provides a clean and crisp service experience. Our job in improving your experience was not done. With that in mind, I want to make sure you know what new improvements you can expect to happen soon.

First, we’ve added easier access to License Key Center by adding links to the Support Page and Passport Advantage. If you are looking for access to the License Key Center on the Support Page, follow the following steps:

1. Go to support page portal: https://www.ibm.com/analytics/us/en/spss/spss-support/

2. Click on “SPSS Statistics Version 25,24,23…”

3. Scroll down to “Licensing” and click on “Visit License Key Center”

Some additional changes to look forward to for the rest of the year include:

• Improved user experience through simplifying key creation process by optimizing number of clicks
• Adding documentation for better visibility, availability and organization of information
• Improving look and feel of the License Key Center Page with modern and sleek colors
• Improving ‘Request Access’ links for crisper descriptions, easier documentation and simplified process to gaining access to License Key Center

These are some of the changes you can expect to see for the rest of year. Please share your feedback as our goal is continuous improvement of your experience.