New User Checklist
☐ Create or sign in with IBMid
☐ Complete your profile
☐ Find and join relevant groups
☐ Set notification preferences
☐ Introduce yourself in the Community Hub
☐ Explore discussions, resources, and events
☐ Make your first contribution
Need Help?
We’re here for you!
Email:
support@communitysite.ibm.com
Hours:
Monday - Friday
8 AM - 5 PM MT
When reaching out, include:
- Your name
- Your IBMid email address
- The community or group involved
- A brief description of your question
- Screenshots, if helpful
For security, do not send passwords, confidential information, access tokens, or sensitive data.
Quick Glossary
IBM Community: The overall platform.
Topic Group: Product- or interest-based communities.
User Group: Geography-, industry-, or interest-based communities.
Discussion: A conversation thread.
Q&A: Ask questions and get answers.
Library: Files and documents.
Blog: Long-form articles and insights.
Event: A webinar, meeting, or session.
Moderator: Helps maintain quality and guidelines.